The TJX Companies, Inc.
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Retail Merchandise Associate
role at
The TJX Companies, Inc.
About the Company TJ Maxx is part of The TJX Companies, a Fortune 100 off‑price retailer that includes TJ Maxx, Marshalls, HomeGoods, HomeSense, Sierra, Winners, and TK Maxx. We welcome diversity, foster collaboration, and prioritize employee development.
Job Description Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying the customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross‑trained to work in multiple areas of the store to support business needs.
Responsibilities
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned
Qualifications
Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi‑tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred
Benefits Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible employees also receive 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.
EEO Statement We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity or expression, marital or military status, or any other status protected by law. The TJX Companies complies with the Americans with Disabilities Act and provides reasonable accommodations to qualified individuals with disabilities.
Location 225 Newburyport Turnpike, Rowley, MA, USA (TJ Maxx Store 0158)
Salary Starting pay range: $15.00 to $15.50 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.
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Retail Merchandise Associate
role at
The TJX Companies, Inc.
About the Company TJ Maxx is part of The TJX Companies, a Fortune 100 off‑price retailer that includes TJ Maxx, Marshalls, HomeGoods, HomeSense, Sierra, Winners, and TK Maxx. We welcome diversity, foster collaboration, and prioritize employee development.
Job Description Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying the customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross‑trained to work in multiple areas of the store to support business needs.
Responsibilities
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned
Qualifications
Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi‑tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred
Benefits Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible employees also receive 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.
EEO Statement We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity or expression, marital or military status, or any other status protected by law. The TJX Companies complies with the Americans with Disabilities Act and provides reasonable accommodations to qualified individuals with disabilities.
Location 225 Newburyport Turnpike, Rowley, MA, USA (TJ Maxx Store 0158)
Salary Starting pay range: $15.00 to $15.50 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.
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