Security Supervisor - Hilton Orlando

Hilton Orlando is looking to welcome a Security Supervisor to join the team. Our hotel features over 1,400 guest rooms and is located near International Drive and connected to the Convention Center. The Security team reports to the Director of Security. Responsibilities Assist with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property. Patrol the interior of and the perimeter of the hotel and property to observe and identify potential safety risks and security concerns. Coordinate and lead response to emergency situations including safety hazards, fires, medical emergencies, and threats to life or property. Promote safe work practices and monitor and develop team member performance through supervision, evaluations, training, scheduling, assigning work, and recognizing performance. Initiate preliminary investigations into incidents, write reports, and ensure accuracy of documentation. Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner. Perform duties of a Security Officer as needed. What we’re looking for 2+ years in a hospitality security role. 3+ years in customer service with a passion for guest service. Ability to work the required shifts (full availability: AM/PM/Overnight, weekdays, weekends, holidays as needed). Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now. Key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability. What will it be like to work for Hilton? Hilton is the leading global hospitality company with a long-standing tradition of providing exceptional guest experiences. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable experiences worldwide. Location and schedule Work Location: Hilton Orlando Schedule: Full-time Brand: Hilton Hotels & Resorts Job function: Security and Loss Prevention Seniority level: Mid-Senior level Employment type: Full-time Industries: Hospitality Benefits Access to pay when you need it through DailyPay Medical insurance coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education through Guild Education (including degrees and professional certifications)* 401(k) plan with company match Hilton Shares: ESPP with 15% discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending on property terms and conditions of employment and applicable collective bargaining agreements.

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