LVMH
Overview
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Aventura, FL store. The Sales Supervisor will support Management with day-to-day operations, drive sales, provide exceptional customer experience, and coach and develop the team. In partnership with Management, the Sales Supervisor supports implementing and enforcing company policies and procedures, corporate directives and initiatives, and ensures store standards are maintained. Responsibilities
Consistently achieve or exceed individual and store sales and other commercial KPIs Lead the sales floor to deliver an excellent customer experience with a customer-first mindset to build loyal relationships Ensure the store is guest ready and welcoming for clients Build the sale by establishing yourself as an expert with styling expertise, seasonal trends, and product knowledge Illustrate the client journey stages and core behaviors to provide a unique and elevated experience to drive repeat business Demonstrate deep knowledge of Marc Jacobs Universe, including product, Brand DNA, and pillars Initiate regular client contact and provide prompt follow-up on sales, events, or inquiries Foster a culture of collaboration and open communication with colleagues and management Maintain a curious and learning attitude by seeking and receiving feedback Open and close the store according to Marc Jacobs procedures Ensure both the sales floor and stockroom are well-organized Adhere to all company policies and procedures Qualifications
3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service Prior leadership experience strongly preferred Experience in generating sales, building, and developing client relationships Demonstrated verbal and written communication skills Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations Cultivate an Entrepreneurial Spirit - embraces change while remaining true to the Marc Jacobs DNA Creative and Innovative - promotes curiosity, diversity, and collaboration Excellent organizational, follow-up, and time management skills Passion for the Marc Jacobs brand and product offering Computer skills including POS operation and Microsoft Office Must have flexibility to work a retail schedule including evenings, weekends, and holidays Salary & Benefits
The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, a comprehensive benefits package includes paid holidays, vacation, sick and personal time, medical, dental and vision insurance, and 401k matching. Discounts on travel, entertainment, and more are available through our PerkSpot partnership. MJ employees also receive discounts on MJ products and access to discounts on other LVMH brands. About Marc
Marc Jacobs is a leading fashion brand known for pioneering designs and an irreverent spirit that celebrates the everyday and the extraordinary. The brand emphasizes core pillars: unexpected, utilitarian, urban, unisex, and unique. Our teams thrive on relentless authenticity, a commitment to standing out, and inclusivity for all. Additional Information
This job description covers core accountabilities and is not a comprehensive listing of all activities or responsibilities. Duties may change, or new ones may be assigned at any time with or without notice. EEO Statement
Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.
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Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Aventura, FL store. The Sales Supervisor will support Management with day-to-day operations, drive sales, provide exceptional customer experience, and coach and develop the team. In partnership with Management, the Sales Supervisor supports implementing and enforcing company policies and procedures, corporate directives and initiatives, and ensures store standards are maintained. Responsibilities
Consistently achieve or exceed individual and store sales and other commercial KPIs Lead the sales floor to deliver an excellent customer experience with a customer-first mindset to build loyal relationships Ensure the store is guest ready and welcoming for clients Build the sale by establishing yourself as an expert with styling expertise, seasonal trends, and product knowledge Illustrate the client journey stages and core behaviors to provide a unique and elevated experience to drive repeat business Demonstrate deep knowledge of Marc Jacobs Universe, including product, Brand DNA, and pillars Initiate regular client contact and provide prompt follow-up on sales, events, or inquiries Foster a culture of collaboration and open communication with colleagues and management Maintain a curious and learning attitude by seeking and receiving feedback Open and close the store according to Marc Jacobs procedures Ensure both the sales floor and stockroom are well-organized Adhere to all company policies and procedures Qualifications
3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service Prior leadership experience strongly preferred Experience in generating sales, building, and developing client relationships Demonstrated verbal and written communication skills Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations Cultivate an Entrepreneurial Spirit - embraces change while remaining true to the Marc Jacobs DNA Creative and Innovative - promotes curiosity, diversity, and collaboration Excellent organizational, follow-up, and time management skills Passion for the Marc Jacobs brand and product offering Computer skills including POS operation and Microsoft Office Must have flexibility to work a retail schedule including evenings, weekends, and holidays Salary & Benefits
The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, a comprehensive benefits package includes paid holidays, vacation, sick and personal time, medical, dental and vision insurance, and 401k matching. Discounts on travel, entertainment, and more are available through our PerkSpot partnership. MJ employees also receive discounts on MJ products and access to discounts on other LVMH brands. About Marc
Marc Jacobs is a leading fashion brand known for pioneering designs and an irreverent spirit that celebrates the everyday and the extraordinary. The brand emphasizes core pillars: unexpected, utilitarian, urban, unisex, and unique. Our teams thrive on relentless authenticity, a commitment to standing out, and inclusivity for all. Additional Information
This job description covers core accountabilities and is not a comprehensive listing of all activities or responsibilities. Duties may change, or new ones may be assigned at any time with or without notice. EEO Statement
Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.
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