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Launch Potato

Client Success Manager

Launch Potato, Chapel Hill, North Carolina, United States, 27517

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Overview

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Client Success Manager

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Launch Potato . Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState. As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data-driven content and technology. Headquartered in South Florida with a remote-first team spanning over 15 countries, we’ve built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success. WHY JOIN US? At Launch Potato, you’ll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers. BASE SALARY:

$80,000 to $100,000 per year Responsibilities

Manage and grow client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-functional collaboration. Act as the primary point of contact for clients, balancing client demands with internal goals and priorities. Identify and execute opportunities to scale client accounts, consistently aiming to achieve profitability targets within the first 6 months. Own the onboarding experience to decrease time-to-launch by coordinating across Sales and Operations. Oversee day-to-day campaign execution, ensuring deliverables are completed on time and aligned with client KPIs. Provide daily, weekly, and monthly campaign updates with clear insights tailored to technical and non-technical audiences. Analyze performance data to optimize strategy in real-time and drive better outcomes across client portfolios. Develop strategic partnerships by establishing and maintaining client relationships and identifying growth opportunities. Stay ahead of digital marketing trends with a strong understanding of affiliate marketing, user acquisition, and familiarity with tracking platforms/tools (e.g., Everflow, Tune, HasOffers, Looker is a plus). Experience & Qualifications

2+ years of digital marketing/affiliate marketing experience with a focus on performance marketing and client relationship management. Exceptional communication skills, both written and verbal, to effectively convey complex information to technical and non-technical stakeholders. Proven track record in day-to-day client management with the ability to manage multiple accounts concurrently and with attention to detail. Strong negotiating and data analysis abilities to showcase performance and inform business outcomes. Ability to build and nurture client relationships while proactively identifying growth opportunities. Competencies

Strategic Thinking: Anticipate challenges, identify solutions, and align strategies with business objectives. Relentless Hustle: Demonstrate initiative, adaptability, and a drive to exceed expectations. Collaboration & Influence: Work cross-functionally and foster relationships with internal and external stakeholders. Detail-Oriented Execution: Maintain precision in managing campaigns, budgets, and client deliverables. Excellent Communication: Present insights persuasively and drive alignment across teams. Total Compensation

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means future increases are based on company and personal performance, not annual cost-of-living adjustments. EEO & Inclusion

We are committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy or related medical conditions), sexual orientation, gender identity, gender expression, age, protected veteran status, disability, or other legally protected characteristics. Application Note

Want to accelerate your career? Apply now!

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