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OTO Development

Night Auditor

OTO Development, Naples, Florida, United States, 33939

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OTO Development is pleased to announce a wonderful opportunity for a part-time Night Auditor position.

This role offers a set schedule of two nights Friday and Saturday 11PM-7AM. Overview

Night Auditor position with a part-time schedule. Responsible for guest relations, front desk operations, and ensuring brand quality standards are met during night shifts. Responsibilities

Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards Maintain a friendly and hospitable attitude with guests and team members and be present at the desk during all hours Acquire and maintain knowledge of local attractions and amenities to assist guests Ensure collections, including credit card and direct bill, are executed in accordance with company policies Maintain proper control over keys, safe deposits, and all company and guest property Ensure rates are optimized by monitoring competitor occupancy and rates Ensure that all required documentation is completed in a timely manner Properly quote daily rates and issue credits Perform other duties as assigned to support guest satisfaction Qualifications

Proficient in administration of applicable property management systems Ability to respond quickly and appropriately to emergency situations Experience in accurate cash handling and credit cards and maintaining security of confidential information Ability to pass certification tests required to meet brand standards Experience working with a computer, especially data entry Works well with others and maintains a customer-focused approach Approachable and encourages effective communication with guests and fellow team members Physical Requirements

This position may be physically demanding. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time. Pay Scale:

$13.00 - $22.86/hour *Rate depends upon state/market and experience* About OTO Development

OTO Development is an industry-leading hotel development and management company. OTO owns and operates a portfolio of upscale hotels in key markets across the United States. OTO has been honored as Developer of the Year by major brand partners and earns accolades for guest service and operational excellence. Our company provides competitive pay and benefit programs, including medical, dental, and vision insurance, 401k with company match, life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

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