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Foxys IT Services

IT Service Management (ITSM) / CMDB Specialist

Foxys IT Services, North Las Vegas, Nevada, United States, 89095

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Overview

Foxys IT Services is looking for an experienced

ITSM Specialist

with strong expertise in

CMDB

and

IT Asset Management (ITAM) . This is an excellent opportunity for a professional passionate about maintaining accurate IT asset data and implementing efficient discovery processes across

data center, network, and end-user computing (EUC)

environments. Responsibilities

Configure and manage CMDB and ITAM modules to track IT assets across DC, Network, and EUC. Set up and optimize discovery jobs (agent-based and agentless) to collect asset data. Define and maintain the data model, CI relationships, and reconciliation rules. Integrate CMDB with ITSM processes (incident, change, request, license management). Ensure data quality through normalization, deduplication, and regular audits. Generate reports and dashboards to monitor asset inventory and discovery coverage. Collaborate with infrastructure, procurement, and service management teams for compliance and governance. Document processes, configurations, and data flow diagrams. Requirements

Proven experience with ITSM platforms such as

ServiceNow, BMC Helix/Atrium , or similar. Deep understanding of

CMDB, ITAM, and ITIL best practices . Hands-on experience with asset discovery tools ( SCCM, Lansweeper, SNMP, WMI, SSH, API ). Knowledge of data normalization and reconciliation workflows. Strong analytical, documentation, and communication skills. Ability to collaborate effectively across multiple teams. Nice to Have

Experience developing CMDB data models for

hybrid environments

(on-prem + cloud). Scripting skills ( PowerShell, Python, SQL ) for data transformation or automation. ITIL or ServiceNow certifications (e.g.,

ITIL v4, CSA, CAD ). Apply

This is your chance to join a

dynamic team

where your expertise in ITSM and CMDB will directly impact operational excellence. If you’re ready to take ownership of IT asset management and work in a collaborative environment, we want to hear from you. Apply now and advance your career with Foxys IT Services.

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