Rose Brooks
Kansas City, MO. Rose Brooks Center, a nonprofit domestic violence agency, is currently seeking a full-time Shelter Advocate (Wed-Sat 7am-5pm).
The Shelter Advocate is responsible for providing survivor‑centered, accessible, and trauma‑informed advocacy to residents of Rose Brooks Center. Rose Brooks Center’s shelter is a low‑barrier and voluntary participation program serving adult and child survivors of domestic violence. Primary responsibilities include providing crisis intervention, safety planning, and advocacy to callers on the hotline and in shelter and facilitates the provision of services and activities that promote a healthy, safe, and positive living environment. This position will support the mission and values of the agency, collaborate across programs within a multi‑disciplinary team as well as external systems. This position reports to
Shelter Manager .
Qualifications: Required Skills/Experience:
Experience providing excellent customer service and inclusive services to a diverse client group
Strong computer skills (MS Office, database system, and other software)
Effective verbal and written communication skills
Time management skills and the flexibility and ability to prioritize job tasks
Ability to provide services according to Rose Brooks Center’s values, beliefs, and philosophies centered on principles of trauma‑informed care and accessibility
Proven ability to collaborate within an interdisciplinary team
Valid driver’s license and ability to provide proof of automobile insurance
Preferred Skills/Experience
1 year or more experience working in a residential setting or crisis intervention role
Experience in providing domestic violence advocacy
Knowledge of relevant community resources
Knowledge of trauma‑informed care and dynamics of domestic violence
Bilingual in English/Spanish (requires ability to read, write, and speak)
Physical and mental Demands/Working Conditions: Ability to perform the following with or without a reasonable accommodation:
Ability to see computer screen, read, and complete forms
Ability to lift up to 25 pounds to the waist, push, pull, lift, bend, climb, reach, sit, walk and stand
Ability to transport (drive) residents on occasion
Ability to answer phone calls in a busy environment (hear callers and be responsive)
Ability to use standard cleaning supplies
Exposure to animals (primarily dogs and cats)
Exposure to virus and other contagious diseases within shelter
Exposure to others’ trauma
Ability to take personal responsibility for effects of trauma exposure to reduce negative impact on self and others
Ability to work in a high intensity/fast paced work environment, being able to multi‑task and prioritize
Hours: The shelter operates 24 hours per day, 7 days per week. Some holidays are required. Available shift: Full Time Wednesday through Saturday 7am to 5pm.
Compensation: This position falls into a non‑exempt range starting at an hourly rate of $20 (with an additional shift differential of 5% from 7p to 7a and all‑day Saturday/Sunday).
Candidates must consent to background and Division of Family Services (Central Registry/Child Abuse) screenings.
Rose Brooks Center is an equal opportunity employer
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The Shelter Advocate is responsible for providing survivor‑centered, accessible, and trauma‑informed advocacy to residents of Rose Brooks Center. Rose Brooks Center’s shelter is a low‑barrier and voluntary participation program serving adult and child survivors of domestic violence. Primary responsibilities include providing crisis intervention, safety planning, and advocacy to callers on the hotline and in shelter and facilitates the provision of services and activities that promote a healthy, safe, and positive living environment. This position will support the mission and values of the agency, collaborate across programs within a multi‑disciplinary team as well as external systems. This position reports to
Shelter Manager .
Qualifications: Required Skills/Experience:
Experience providing excellent customer service and inclusive services to a diverse client group
Strong computer skills (MS Office, database system, and other software)
Effective verbal and written communication skills
Time management skills and the flexibility and ability to prioritize job tasks
Ability to provide services according to Rose Brooks Center’s values, beliefs, and philosophies centered on principles of trauma‑informed care and accessibility
Proven ability to collaborate within an interdisciplinary team
Valid driver’s license and ability to provide proof of automobile insurance
Preferred Skills/Experience
1 year or more experience working in a residential setting or crisis intervention role
Experience in providing domestic violence advocacy
Knowledge of relevant community resources
Knowledge of trauma‑informed care and dynamics of domestic violence
Bilingual in English/Spanish (requires ability to read, write, and speak)
Physical and mental Demands/Working Conditions: Ability to perform the following with or without a reasonable accommodation:
Ability to see computer screen, read, and complete forms
Ability to lift up to 25 pounds to the waist, push, pull, lift, bend, climb, reach, sit, walk and stand
Ability to transport (drive) residents on occasion
Ability to answer phone calls in a busy environment (hear callers and be responsive)
Ability to use standard cleaning supplies
Exposure to animals (primarily dogs and cats)
Exposure to virus and other contagious diseases within shelter
Exposure to others’ trauma
Ability to take personal responsibility for effects of trauma exposure to reduce negative impact on self and others
Ability to work in a high intensity/fast paced work environment, being able to multi‑task and prioritize
Hours: The shelter operates 24 hours per day, 7 days per week. Some holidays are required. Available shift: Full Time Wednesday through Saturday 7am to 5pm.
Compensation: This position falls into a non‑exempt range starting at an hourly rate of $20 (with an additional shift differential of 5% from 7p to 7a and all‑day Saturday/Sunday).
Candidates must consent to background and Division of Family Services (Central Registry/Child Abuse) screenings.
Rose Brooks Center is an equal opportunity employer
#J-18808-Ljbffr