Culligan Quench
Business Systems Analyst, Finance
Culligan Quench, King Of Prussia, Pennsylvania, United States, 19406
About Culligan Quench
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front‑line role in the battle against single‑use plastic water bottles by delivering on‑demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle‑free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water‑based beverages for a fixed monthly fee, typically under a long‑term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity‑backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/.
About Culligan Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state‑of‑the‑art water filtration and treatment products. These products include water softeners, drinking water systems, whole‑house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multi‑generational family owners of their franchises. For more information visit www.culligan.com.
Values: 5Cs Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results
Position Summary Our Business Systems Analysis Team works closely with Quench’s internal business users and stakeholders to drive effective use of Quench systems and automation of processes. Quench’s primary system is Salesforce.com and includes Zuora, ServiceMax, Certinia, Supply Chain Management, CPQ, as well as several other systems. The team’s primary function is to liaise between the business functions and the technical development teams to translate requirements on how the business needs to function into systems requirements.
The Business Systems Analyst at Quench plays a pivotal role in bridging business needs with technical solutions. This position is responsible for gathering, analyzing, and documenting business requirements, facilitating stakeholder communication, collaborating on solution design, writing technical specifications, modeling business processes, and supporting the implementation and continuous improvement of systems and processes to enhance the user experience within the Quench application ecosystem.
Responsibilities
Lead the elicitation and prioritization of complex business and technical requirements for both incremental improvements and transformational change initiatives
Lead system analysis, including writing functional and technical specifications
Collaborate on systems design and architecture, including user interface design, prototyping, data modeling and solution configuration techniques
Develop and maintain a comprehensive view of current state processes, systems and performance metrics within assigned departments; proactively identify inefficiencies, risks and improved opportunities
Serve as a trusted partner and strategic advisor to senior leaders within assigned departments, including understanding their organizational goals and actively contributing to their operational initiatives
Monitor and evaluate the impact of process improvements, automation, and IT solutions within finance operations
Ensure data integrity across financial systems ensuring accurate data flow, integration, and compliance with accounting principles
Serve as the functional product owner (Finance) and strategic advisor, working with senior level stakeholders to drive application/technology solutions and related business processes
Stay updated on industry trends, regulatory requirements, and emerging financial technologies to recommend best practices and innovative solutions
Oversee the documentation, and continuous improvement of complex business processes, ensuring solutions meet stakeholders needs and are efficient and aligned with enterprise standards and compliance requirements
Coordinate training activities with business partners to guide employee proper usage of the systems
Contribute to project delivery by supporting project activities in scope definition, milestone tracking and risk mitigation strategies
Identify and champion opportunities for process and system optimization, leveraging data‑driven insights and industry best practices. Drive continuous improvement initiatives that deliver measurable business outcomes
Partner with IT and business leadership to shape and prioritize the organizational roadmap, ensuring that business analysis efforts are aligned with strategic objectives and deliver maximum value
Provide consulting services to business partners to foster innovation, identify new opportunities to maintain a competitive edge
Qualifications
Minimum of 5 years Business Systems Analyst experience
4 year degree in Finance, Accounting (or relevant experience)
Solid technical knowledge of application systems and processes, including Salesforce, Zuora billing & Certinia or other core financial applications
Understanding of key finance and accounting business processes, including General Ledger, Accounts Payable, Accounts Receivable, Tax and Collections
Experience in systems architecture, designing workflows and writing technical specifications
Knowledge of agile best practices for requirements gathering and process mapping
A fast learner with an analytical growth mindset, curiosity and attention to detail
Excellent written and verbal communication skills, including technical writing
Takes initiative and is innovative.
Mature presence and poise to engage with senior leadership
“Quenchy” - a collaborative team player with a positive outlook and attitude – company and team first
Nice to have
Prior consulting experience
Familiarity with SQL and/or PowerBI
IIBA or PMI-PBA certified
Benefits
Competitive base salary plus bonus opportunity.
Tuition reimbursement.
Medical, vision, and dental insurance.
Short- and long‑term, supplemental, and company‑paid life insurance.
401(k) retirement savings plan
Role Highlights
Fully Remote!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
About Culligan Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state‑of‑the‑art water filtration and treatment products. These products include water softeners, drinking water systems, whole‑house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multi‑generational family owners of their franchises. For more information visit www.culligan.com.
Values: 5Cs Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results
Position Summary Our Business Systems Analysis Team works closely with Quench’s internal business users and stakeholders to drive effective use of Quench systems and automation of processes. Quench’s primary system is Salesforce.com and includes Zuora, ServiceMax, Certinia, Supply Chain Management, CPQ, as well as several other systems. The team’s primary function is to liaise between the business functions and the technical development teams to translate requirements on how the business needs to function into systems requirements.
The Business Systems Analyst at Quench plays a pivotal role in bridging business needs with technical solutions. This position is responsible for gathering, analyzing, and documenting business requirements, facilitating stakeholder communication, collaborating on solution design, writing technical specifications, modeling business processes, and supporting the implementation and continuous improvement of systems and processes to enhance the user experience within the Quench application ecosystem.
Responsibilities
Lead the elicitation and prioritization of complex business and technical requirements for both incremental improvements and transformational change initiatives
Lead system analysis, including writing functional and technical specifications
Collaborate on systems design and architecture, including user interface design, prototyping, data modeling and solution configuration techniques
Develop and maintain a comprehensive view of current state processes, systems and performance metrics within assigned departments; proactively identify inefficiencies, risks and improved opportunities
Serve as a trusted partner and strategic advisor to senior leaders within assigned departments, including understanding their organizational goals and actively contributing to their operational initiatives
Monitor and evaluate the impact of process improvements, automation, and IT solutions within finance operations
Ensure data integrity across financial systems ensuring accurate data flow, integration, and compliance with accounting principles
Serve as the functional product owner (Finance) and strategic advisor, working with senior level stakeholders to drive application/technology solutions and related business processes
Stay updated on industry trends, regulatory requirements, and emerging financial technologies to recommend best practices and innovative solutions
Oversee the documentation, and continuous improvement of complex business processes, ensuring solutions meet stakeholders needs and are efficient and aligned with enterprise standards and compliance requirements
Coordinate training activities with business partners to guide employee proper usage of the systems
Contribute to project delivery by supporting project activities in scope definition, milestone tracking and risk mitigation strategies
Identify and champion opportunities for process and system optimization, leveraging data‑driven insights and industry best practices. Drive continuous improvement initiatives that deliver measurable business outcomes
Partner with IT and business leadership to shape and prioritize the organizational roadmap, ensuring that business analysis efforts are aligned with strategic objectives and deliver maximum value
Provide consulting services to business partners to foster innovation, identify new opportunities to maintain a competitive edge
Qualifications
Minimum of 5 years Business Systems Analyst experience
4 year degree in Finance, Accounting (or relevant experience)
Solid technical knowledge of application systems and processes, including Salesforce, Zuora billing & Certinia or other core financial applications
Understanding of key finance and accounting business processes, including General Ledger, Accounts Payable, Accounts Receivable, Tax and Collections
Experience in systems architecture, designing workflows and writing technical specifications
Knowledge of agile best practices for requirements gathering and process mapping
A fast learner with an analytical growth mindset, curiosity and attention to detail
Excellent written and verbal communication skills, including technical writing
Takes initiative and is innovative.
Mature presence and poise to engage with senior leadership
“Quenchy” - a collaborative team player with a positive outlook and attitude – company and team first
Nice to have
Prior consulting experience
Familiarity with SQL and/or PowerBI
IIBA or PMI-PBA certified
Benefits
Competitive base salary plus bonus opportunity.
Tuition reimbursement.
Medical, vision, and dental insurance.
Short- and long‑term, supplemental, and company‑paid life insurance.
401(k) retirement savings plan
Role Highlights
Fully Remote!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr