Mindlance
Job Title: Call Center Representative
(On-site, Bilingual) Location: New York, NY 10004 Duration: 3 Months (Contract Assignment) Schedule: 11:00 AM - 07:00 PM
Schedule Notes: Please note employee will work some Saturdays (8-4) as well.
Job Summary: Customer Service Professional who handles incoming and/or outgoing calls.
Job Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary. -Extensive phone experience and computer literate.
Skills: Required Skills & Experience: -Two (2) years of experience and Bilingual (Spanish or any). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. -Active listening providing full attention to callers to understand their concerns and needs. -Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Education: Required Education:
-High School Diploma or general education degree (GED).
EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of
Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
(On-site, Bilingual) Location: New York, NY 10004 Duration: 3 Months (Contract Assignment) Schedule: 11:00 AM - 07:00 PM
Schedule Notes: Please note employee will work some Saturdays (8-4) as well.
Job Summary: Customer Service Professional who handles incoming and/or outgoing calls.
Job Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary. -Extensive phone experience and computer literate.
Skills: Required Skills & Experience: -Two (2) years of experience and Bilingual (Spanish or any). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. -Active listening providing full attention to callers to understand their concerns and needs. -Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Education: Required Education:
-High School Diploma or general education degree (GED).
EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of
Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.