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Pride Health

Customer Support Specialist

Pride Health, New York, New York, us, 10261

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Job title

Call Center Representative Job location

Bronx, NY 10452 Shift: 11 am-7 pm and some Saturdays (8-4) as well Pay : $30 - $35/hr Length :

8 weeks, possible extension

Education: -High School Diploma or general education degree (GED).

Skills: Bilingual (facility specific). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. -Active listening providing full attention to callers to understand their concerns and needs. -Effective problem-solving to analyze a situation, identify core issue and find effective solution.

Job Summary: Candidates must have a minimum of 2 years working in a call center environment within a healthcare setting—this includes clinics, diagnostics (preferred), medical offices, hospitals, or inpatient facilities Customer Service Professional who handles incoming and/or outgoing calls. -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary. -Extensive phone experience and computer literate.

Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.