Partners Personnel Management
Job Title:
Load Planner Location:
Fullerton, CA Start Date: Start Time:
9:00 AM
We're currently seeking a highly organized and detail-oriented Logistics Coordinator to join our team in Fullerton, CA.
Key Responsibilities: Tracking & Tracing:
Monitor shipments in transit, update tracking systems, and proactively communicate status updates to clients.
Data Entry:
Accurately input shipment details, updates, and customer information into logistics management systems.
Customer Service:
Respond to client inquiries via phone, email, and chat regarding shipment statuses, delays, or issues.
Issue Resolution:
Investigate and resolve delivery discrepancies, delays, and customer complaints in a professional and timely manner.
Carrier Communication:
Coordinate with carriers and drivers to ensure timely pickups and deliveries.
Documentation:
Maintain accurate records of shipments, proof of deliveries, and service logs.
Collaboration:
Work closely with warehouse, dispatch, and sales teams to streamline logistics operations.
Compliance:
Ensure all shipment documentation follows company and regulatory requirements. Requirements & Qualifications: Experience:
Prior experience in logistics, supply chain, transportation, or customer service preferred. Technical Skills:
Proficient in Microsoft Outlook and Excel.
Experience with logistics software such as TMS, WMS, or similar systems.
Accurate data entry skills.
Communication:
Strong verbal and written communication abilities.
Customer-focused approach with a professional demeanor.
Other Key Skills:
Attention to detail in documentation and tracking.
Strong problem-solving and troubleshooting abilities.
Ability to multitask in a fast-paced environment.
Team-oriented mindset and collaborative spirit.
Preferred Qualifications:
Experience in freight forwarding, trucking, or 3PL logistics.
Knowledge of shipping regulations and industry best practices.
Bilingual (English & Spanish) is a plus.
Load Planner Location:
Fullerton, CA Start Date: Start Time:
9:00 AM
We're currently seeking a highly organized and detail-oriented Logistics Coordinator to join our team in Fullerton, CA.
Key Responsibilities: Tracking & Tracing:
Monitor shipments in transit, update tracking systems, and proactively communicate status updates to clients.
Data Entry:
Accurately input shipment details, updates, and customer information into logistics management systems.
Customer Service:
Respond to client inquiries via phone, email, and chat regarding shipment statuses, delays, or issues.
Issue Resolution:
Investigate and resolve delivery discrepancies, delays, and customer complaints in a professional and timely manner.
Carrier Communication:
Coordinate with carriers and drivers to ensure timely pickups and deliveries.
Documentation:
Maintain accurate records of shipments, proof of deliveries, and service logs.
Collaboration:
Work closely with warehouse, dispatch, and sales teams to streamline logistics operations.
Compliance:
Ensure all shipment documentation follows company and regulatory requirements. Requirements & Qualifications: Experience:
Prior experience in logistics, supply chain, transportation, or customer service preferred. Technical Skills:
Proficient in Microsoft Outlook and Excel.
Experience with logistics software such as TMS, WMS, or similar systems.
Accurate data entry skills.
Communication:
Strong verbal and written communication abilities.
Customer-focused approach with a professional demeanor.
Other Key Skills:
Attention to detail in documentation and tracking.
Strong problem-solving and troubleshooting abilities.
Ability to multitask in a fast-paced environment.
Team-oriented mindset and collaborative spirit.
Preferred Qualifications:
Experience in freight forwarding, trucking, or 3PL logistics.
Knowledge of shipping regulations and industry best practices.
Bilingual (English & Spanish) is a plus.