Hinge Health is hiring: Hardware Operations Manager in San Francisco

Be among the first 25 applicants. Hinge Health is a digital health company focused on providing innovative, evidence-based solutions for musculoskeletal (MSK) pain. Through a combination of personalized exercise therapy and virtual care, Hinge Health helps individuals manage and reduce chronic pain, improving their quality of life while lowering healthcare costs. The company partners with employers and health plans to offer these solutions at scale, improving overall employee health and productivity. About The Role We are seeking a highly skilled Hardware Operations Manager to join our Hardware Operations and Technical Program Management team. In this role you will support our Hardware Operations department by driving both new product introduction (NPI) and sustaining engineering initiatives. You will report to the Senior Director, Supply Chain and collaborate closely with cross‑functional teams, including software engineering, product management, quality, and manufacturing partners in the US and Asia. This position is crucial in helping us navigate the complexities of hardware development and lifecycle management, contributing to the overall success of the company by ensuring seamless integration between hardware and software platforms and delivering high‑quality products to our members. What You Will Accomplish Lead end‑to‑end hardware technical NPI programs from concept through launch and into sustaining phases as per the regulatory standards of medical devices. Develop and execute strategic and tactical roadmaps that align with the business vision and objectives across cross‑functional teams of HW Eng, SW Eng, supply chain, regulatory across US and Asia. Experience with leading implementation and integration of software platforms with hardware products, collaborating with software engineering and functional stakeholders. Monitor and report on key program metrics, risks, and milestones to senior leadership. Drive cost optimization initiatives without compromising quality or delivery timelines. Champion process improvements and best practices in hardware operations and program management. Hybrid Model We believe that remote work and in‑person work have their own advantages and disadvantages. Employees in hybrid roles are required to be in the office 3 days per week. Basic Qualifications 5+ years of experience in hardware operations, technical program management, or related fields. 3+ years of experience managing cross‑functional teams and projects in a hardware/software environment, and 3+ years of experience in software platform implementation and integration with hardware. Bachelor’s degree in engineering, supply chain, or a related technical field. Preferred Qualifications Master’s degree in engineering, business, or related field. Experience in the medical device or digital health industry. Familiarity with regulatory requirements (e.g., FDA, ISO 13485) for hardware products. Experience with Agile or Lean methodologies in hardware development. Proven track record of delivering complex hardware products on time and within budget. Demonstrated ability to lead programs involving US and Asia‑based stakeholders. Strong analytical and problem‑solving skills. Excellent verbal and written communication skills. Experience working in a high‑growth, fast‑paced environment. Compensation This position offers an annual salary, plus equity and benefits. The annual salary range for this position is $144,000–$216,000. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The platform addresses a broad spectrum of MSK care—from acute injury to chronic pain to post‑surgical rehabilitation—enabling members to ease pain, improve function, and reduce the need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. What You’ll Love About Us Inclusive healthcare and benefits: comprehensive medical, dental, and vision coverage, support for gender‑affirming care, fertility planning tools, and travel reimbursements where available. Planning for the future: 2% company match towards your RRSP. Modern life stipends and learning and development opportunities. Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations are provided for candidates with disabilities. If you need assistance or an accommodation due to a disability, please let us know. By submitting your application, you acknowledge that we are using your personal data as outlined in our personnel and candidate privacy policy. #J-18808-Ljbffr