West Des Moines Chamber of Commerce
Raccoon River Kennels
West Des Moines Chamber of Commerce, West Des Moines, Iowa, United States, 50265
Job Overview
We are seeking a dedicated and compassionate assistant manager to join our team. The ideal candidate will have a passion for animal care and a strong desire to provide excellent service to both pets and their owners. As an assistant manager, you will play a vital role in ensuring the health, safety, and well‑being of the animals in our care while maintaining a clean and organized environment.
Company Raccoon River Kennels, a family‑owned company is passionate about caring for dogs in an exciting boarding and doggie daycare enriched facility.
Work Model
On‑Site
Part time / Full time
4‑hour shifts (7:00 AM – 11:00 AM and 2:00 PM to 6:00 PM) for an 8‑hour shift total
Weekdays, weekends, and holidays
General Job Responsibilities
Under the guidance of the Manager, oversee daily operations of the facility, including staff scheduling, staff training/onboarding, and all direct animal care.
Assist in leading a team of kennel attendants and administrative staff.
Supervise playgroups for boarding and daycare clients.
Work reception alongside the General Manager and part‑time Receptionists.
Feed, administer medications, perform baths, nail trims, etc.
Develop and maintain positive relationships with clients, addressing their needs, feedback, and concerns.
Handle customer inquiries and resolve any issues that arise in a professional and timely manner.
Assist the manager in monitoring and managing inventory, ensuring all necessary supplies and equipment are stocked.
Balance daily transactions.
Implement marketing and promotional efforts to grow the RRK’s clientele.
Develop and enforce policies and procedures to ensure the smooth operation of daycare and boarding departments.
Foster a positive, team‑oriented, and respectful work environment.
Qualifications
College degree preferred.
At least 1 year of leadership experience is required, preferred within the industry.
Minimum of 2 years of experience in animal care.
Strong leadership skills with the ability to manage, motivate, and develop staff.
Passion for dogs and a deep understanding of animal behavior and care.
Excellent communication and customer service skills.
Ability to multitask, solve problems, and stay organized in a fast‑paced environment.
Experience working with QuickBooks, Excel, and Google Suite.
Positive and outgoing attitude.
Benefits
PTO
401(k) with company matching
Employee discount / Bring your dog to work!
Health insurance through the private market
Bonus opportunities based on performance metrics
Full time
Flexible schedule
On‑the‑job training
Paid time off
Pay: $19.00 - $21.00 per hour
Application Questions
Have you ever been convicted of a prior felony? If yes, please provide a description of convicted charges.
Experience: Boarding/Daycare – 1 year (Required)
Shift availability: Day Shift (Required)
Ability to commute: West Des Moines, IA 50266 (Required)
Work location: In person
#J-18808-Ljbffr
Company Raccoon River Kennels, a family‑owned company is passionate about caring for dogs in an exciting boarding and doggie daycare enriched facility.
Work Model
On‑Site
Part time / Full time
4‑hour shifts (7:00 AM – 11:00 AM and 2:00 PM to 6:00 PM) for an 8‑hour shift total
Weekdays, weekends, and holidays
General Job Responsibilities
Under the guidance of the Manager, oversee daily operations of the facility, including staff scheduling, staff training/onboarding, and all direct animal care.
Assist in leading a team of kennel attendants and administrative staff.
Supervise playgroups for boarding and daycare clients.
Work reception alongside the General Manager and part‑time Receptionists.
Feed, administer medications, perform baths, nail trims, etc.
Develop and maintain positive relationships with clients, addressing their needs, feedback, and concerns.
Handle customer inquiries and resolve any issues that arise in a professional and timely manner.
Assist the manager in monitoring and managing inventory, ensuring all necessary supplies and equipment are stocked.
Balance daily transactions.
Implement marketing and promotional efforts to grow the RRK’s clientele.
Develop and enforce policies and procedures to ensure the smooth operation of daycare and boarding departments.
Foster a positive, team‑oriented, and respectful work environment.
Qualifications
College degree preferred.
At least 1 year of leadership experience is required, preferred within the industry.
Minimum of 2 years of experience in animal care.
Strong leadership skills with the ability to manage, motivate, and develop staff.
Passion for dogs and a deep understanding of animal behavior and care.
Excellent communication and customer service skills.
Ability to multitask, solve problems, and stay organized in a fast‑paced environment.
Experience working with QuickBooks, Excel, and Google Suite.
Positive and outgoing attitude.
Benefits
PTO
401(k) with company matching
Employee discount / Bring your dog to work!
Health insurance through the private market
Bonus opportunities based on performance metrics
Full time
Flexible schedule
On‑the‑job training
Paid time off
Pay: $19.00 - $21.00 per hour
Application Questions
Have you ever been convicted of a prior felony? If yes, please provide a description of convicted charges.
Experience: Boarding/Daycare – 1 year (Required)
Shift availability: Day Shift (Required)
Ability to commute: West Des Moines, IA 50266 (Required)
Work location: In person
#J-18808-Ljbffr