H&R Block
Receptionist – H&R Block
About the Role
We are looking for a friendly and organized receptionist at H&R Block. The role focuses on greeting clients, managing phone calls, scheduling appointments, and maintaining a clean and welcoming front‑office environment.
Key Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Required Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Previous customer service experience
- Experience working in a fast‑paced environment
- Ability to multi‑taskStrong organizational and time‑management skills
- Computer proficient with the ability to use Microsoft Office
Preferred Skills
- Sales/marketing experience
- Experience in a Client Service or Receptionist function
Benefits
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou
- Neurodiversity and caregiver support available
- Various discounts on everyday items and services
- Medical coverage, 401(k) retirement savings plan and Employee Stock Purchase Plan
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.