Receptionist – H&R Block
Join us as a seasonal Client Service Professional / Receptionist in Columbus, OH. The role focuses on client engagement, phone support, scheduling, and office organization.
Company Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We value a high‑performing, connected culture where everyone feels they belong.
Typical Day
As a receptionist, you will greet clients, answer phones, match clients with the appropriate tax professional, schedule appointments, ensure client needs are met in person or virtually, and maintain office cleanliness.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service, both in person, over the phone, or virtually.
- Maintain office cleanliness and resource organization with team members.
- Other duties as assigned.
Preferred Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales and marketing experience.
- Experience working in a fast‑paced environment.
- Previous customer service experience.
- Strong multi‑tasking, organizational, and time‑management skills.
- Computer proficiency; ability to use Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou.
- Neurodiversity and caregiver support.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan, employee stock purchase plan.
Community & Culture
We are committed to building a connected culture where trust, care, and collaboration flourish. You will be surrounded by colleagues committed to growth and support.
Equal‑Opportunity Statement
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in all its forms, including gender, race, age, disability, religion, sexual orientation, gender identity, and veteran status.
Location & Salary
Columbus, OH – $40,000 – $65,000 (seasonal). Full‑time.
Apply now to join H&R Block and make a meaningful impact in the community.