H&R Block

Receptionist Job at H&R Block in Chicago Heights

H&R Block, Chicago Heights, IL, United States, 60411

Overview

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A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

Responsibilities

Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually
Maintain office cleanliness and organize resources with team members
Other duties as assigned

Qualifications

High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficiency with the ability to use Microsoft Office

Benefits

Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical coverage, 401k retirement savings plan, and Employee Stock Purchase Plan (eligibility may apply)
Access to other benefits as outlined by local requirements

Pay

The pay range for this position is listed below. Local minimum wage laws apply. Pay Range: $11.00 - $27.00/Hr.