H&R Block
Join to apply for the Receptionist role at H&R Block
Overview
Receptionist position at H&R Block. Joining H&R Block means helping clients with a confident, informed experience and building client relationships that grow over time. This is a seasonal role focused on delivering excellent client service.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients the way they would like to be scheduled
- Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Your Expertise
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Why work for us
- Employee benefits focused on health, wellbeing, and financial wellness
- Wellbeing program, BetterYou, and other wellness initiatives
- Neurodiversity and caregiver support available to you and your family
- Discounts on everyday items and services
- Medical coverage, retirement savings plans, and other eligible benefits
Pay and Employment Details
The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and geographic location. Pay range: $11.00 - $27.00 per hour.