Overview
Receptionist at H&R Block
Join to apply for the Receptionist role at H&R Block.
At H&R Block, we believe in the power of people helping people. Our defined purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have a long-term strategy and transformation plan known as Block Next, focused on innovation, client experience, and sustainable growth.
We are curious, creative, and ready to embrace challenges as opportunities. If you seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day
Helping others is what we do best, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients as they would like to be scheduled
- Help ensure all clients' needs are met during service, in person, over the phone, or virtually
- Maintain office cleanliness and organize resources with the team
- Other duties as assigned
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Your Expertise
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Why Work for Us
At H&R Block, we invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou
- Neurodiversity and caregiver support
- Various discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401k, Employee Stock Purchase Plan
- Click here to checkout all available benefits
Pay and Employment Details
The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and location. Pay range: $11.00 - $27.00/hr.
Additional Information
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.