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Our Company At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we\'re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
Overview
The Receptionist will welcome clients, answer phones, and support the client experience at H&R Block. This may be a seasonal Client Service Professional/Receptionist role with a focus on providing excellent service and helping connect clients with the right tax professionals.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients according to their preferences
- Help ensure all client needs are met during service, whether in person, over the phone, or virtually
- Maintain office cleanliness and organize resources with the team
- Other duties as assigned
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficiency with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe in investing in our people and supporting their total well-being. Our benefit offerings can help associates plan for health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
The Community You Will Join
At H&R Block we remain committed to building a Connected Culture — where trust, care, and connections drive how we work together and where everyone feels safe to bring their authentic self to work and belong to a larger team.
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
Sponsored Job
#6611
Seniority level
Not Applicable
Employment type
Full-time
Job function
Administrative
Industry
Retail
Note: This description is refined from the provided content to remove unrelated listings and improve readability while preserving the core responsibilities and qualifications.
The Equal Opportunity statement above remains as required.