Job Title: Receptionist
H&R Block is looking for a friendly and organized individual to join our client service team as a seasonal Receptionist. The role focuses on creating a welcoming environment for clients and ensuring smooth day‑to‑day operations.
Company Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We maintain a high‑performing, connected culture where everyone feels they belong.
A Typical Day
You will answer phones, greet clients, match them with the appropriate tax professional, schedule appointments, and ensure all client needs are met whether in person, over the phone, or virtually. Maintaining office cleanliness and organization with team members is also part of your daily duties.
Job Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Solve scheduling inquiries and book appointments as requested
- Ensure all client needs are met during service, whether in person, over the phone, or virtually
- Maintain office cleanliness and organization of resources with team members
- Perform other duties as assigned
Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
Additional Skills
- Experience working in a fast‑paced environment
- Previous customer service experience
- Capability to multitask effectively
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help build healthy habits
- Neurodiversity and caregiver support available
- Discounts on everyday items and services
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility)
Equal Opportunity Employer
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Salary
Monthly range: $2,953.25 – $4,365.66
Application
To apply, please submit your resume and cover letter through the H&R Block careers portal.