H&R Block is hiring: Receptionist in San Antonio

Receptionist — H & R Block

Join H & R Block as a Receptionist to provide friendly, client‑focused support at our San Antonio, TX location. This full‑time position focuses on client intake, appointment scheduling, and maintaining a welcoming office environment.

Company Overview

At H & R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for an inclusive, high‑performing culture where everyone feels they belong.

Typical Day

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Solve client questions about forms, appointments and services over the phone and in person.
• Schedule clients in the client‑management system and confirm appointments.
• Ensure that client needs are met during in‑person or virtual service.
• Maintain office cleanliness and organization of resources.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Customer service experience in a fast‑paced environment.
• Strong organizational and time‑management skills.
• Ability to multi‑task and handle several tasks simultaneously.
• Computer proficiency with Microsoft Office.
• Flexible schedule and willingness to work in multiple locations preferred.

Your Expertise

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

Benefits

• Employee Assistance Program with Health Advocate.
• Well‑being program (BetterYou).
• Neurodiversity and caregiver support.
• Discounts on everyday items and services.
• Medical coverage, 401(k) retirement plan, and Employee Stock Purchase Plan.

Equal Opportunity Employer

H & R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace, regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status.

Job ID

#43362