H&R Block is hiring: Receptionist in Saint Charles

Join to apply for the Receptionist role at H&R Block.

Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.

Typical Day

Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

Preferred Qualifications

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suit tax professional for their needs
• Schedule appointments as clients wish
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and resource organization with team members
• Perform other duties as assigned

Your Expertise

• Experience working in a fast‑paced environment
• Previous customer‑service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

Benefits

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings, and Employee Stock Purchase Plan

The Community You Will Join

H&R Block is committed to building a connected culture where trust, care, and collaboration guide everyday work. You will be immersed in a supportive environment recognized globally on Best Companies lists, surrounded by colleagues who grow together.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.