About the Role
Join to apply for the Receptionist role at H&R Block
Our Company
At H&R Block, we believe in the power of people helping people. We provide help and inspire confidence in our clients, associates, and communities everywhere. We believe in a high‑performing, connected culture where everyone feels like they belong.
Typical Day
Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
What You'll Need
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients as requested
- Help ensure all client needs are met during service, both in person, over the phone, and virtually
- Maintain office cleanliness and the organization of resources with team members
- Other duties as assigned
Your Expertise
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Proficiency with Microsoft Office and other standard computer applications
Why Work for Us
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available
- Various discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
The Community You Will Join
At H&R Block we remain committed to building a connected culture—one in which trust, care, and collaboration form the foundation of our work. You will be immersed in an exceptional work environment that is recognized worldwide on best‑companies lists and surrounded by colleagues who help each other grow and support one another.
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.