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Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience (desirable)
What You’ll Bring to the Team
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients in a manner that suits them
- Ensure all client needs are met during service both in person, over the phone, or virtually
- Maintain office cleanliness and resource organization with team members
- Other duties as assigned
Your Expertise
- Experience working in a fast‑paced environment
- Previous customer service experience
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency, including Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Well‑being program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Benefits that include medical coverage, a 401(k) retirement savings plan, and an employee stock purchase plan (subject to eligibility)
The Community You Will Join
At H&R Block we remain committed to building a connected culture—one in which trust, care, and connection are how we work together. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists, surrounded by colleagues who support each other’s growth.
Equal Employment Opportunity
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Interested in Making an Impact?
H&R Block is the place for you.