State of Washington is hiring: Administrative Assistant 3 (AA 3) DOH8739 in Wall

Overview

Join the Washington Medical Commission (Commission) and help advance patient safety and professional integrity across Washington State. This position provides administrative support to the Investigative Unit Director and plays a key role in the unit’s daily operations. You’ll assist with correspondence, coordinate meetings, support personnel processes, and ensure quality assurance and process improvement efforts run smoothly.

Job Title and Type

• Administrative Assistant — Investigative Unit
• Permanent, Full-time
• In-Person

Key Responsibilities

• Provide quality assurance, identify process improvements, and recommend updates to investigative procedures.
• Generate and analyze reports in ILRS/HELMS to support performance monitoring and case management.
• Assist with recruitment activities, including candidate materials, scheduling, and onboarding.
• Maintain and update process maps, business practices, and documentation for the Investigative Unit.
• Manage procurement, payment processing, and compliance with related policies.
• Coordinate meetings, teleconferences, and training sessions; prepare agendas and take meeting notes.
• Develop spreadsheets, track budget data, and prepare administrative reports.
• Support large-scale and independent special projects for the Commission as assigned.

Location and Work Arrangement

• Tumwater, WA — on-site

Required Qualifications

• Three (3) or more years of experience in an office/clerical, secretarial, or general administrative environment using office organization methods/practices for performing complex clerical and administrative tasks.
• Experience in supporting virtual or in-person meetings and presentations using Zoom or Teams; organizing meetings, setting up, and facilitation.
• Customer service experience that includes resolving problems and responding to inquiries regarding policies, procedures, and services.
• Agile communication skills using plain language in both written and verbal forms.
• Project support experience including scheduling, orchestration of work to meet deadlines, and reporting progress to project managers.

Technical Skills

• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and SharePoint for project administration and monitoring.
• Ability to manage procurement and travel arrangements in accordance with organizational policies.

Preferred Knowledge, Skills, and Experience

• Two (2) years of experience providing administrative support to executive leadership in public health, health care, or a regulatory office.
• Experience interpreting and applying state and federal rules and regulations in a public health environment.
• Working knowledge of the Uniform Disciplinary Act and its investigative process.
• Experience with proprietary databases or customer service management systems.
• Experience handling highly sensitive, confidential, and high-security materials.
• Procurement and travel preparation experience.

About DOH and WMC

We are the Washington State Department of Health (DOH) and the Washington Medical Commission (WMC). We’re dedicated to protecting public health and increasing patient access through regulatory excellence. This posting provides the opportunity to contribute to public service and health protection.

Equity, Diversity, and Inclusion

DOH is an equal opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, disability, veteran’s status, military status, genetic information, sexual orientation, or gender identity.

Application Instructions

To apply, click Apply and complete the application. Attach your resume and cover letter. In your Applicant Profile, include at least three professional references. Do not include private information such as social security numbers or year of birth.

Do attach the following: Resume, Cover letter, DD-214 (if applicable).

Veterans Preference: attach DD-214 (Member 4), NGB 22, or verification of service. Do not include or attach personal data like SSN or birth year.

Important Notice

The information above may be followed by required questions and supplemental information. Supplemental questions and job-related details must be verifiable in your applicant profile. This recruitment may be used to fill multiple positions across the agency for up to 60 days.

Legal and Benefits Information

The posting contains information on benefits, acceptable leave, holidays, sick leave, vacation, and other employment terms. For detailed benefits, refer to the DOH job posting and the state HR site. Updated 07-21-2025.

Questions

Questions and accommodations: employment@doh.wa.gov. Technical support: NEOGOV at 1-855-524-5627.

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