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Evergreen Life

Receptionist / Patient Healthcare Navigator (Permanent)

Evergreen Life, Greenwich, Connecticut, us, 06831

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Overview

Receptionist / Patient Healthcare Navigator – £25396.80 FTE We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference. You will be based in our GP surgery and be responsible for providing a high-quality and efficient administration service, with responsibility for inbound and outbound patient calls. You will be the first point of contact for all patients and visitors, providing a friendly and supportive environment at all times. You will also provide essential support to the clinical and management teams, enabling them to deliver NHS Primary Medical Services. You must work with autonomy and maintain a high degree of confidentiality, sensitivity, discretion, empathy and tact. This is an opportunity to make an impact on people’s lives within a supportive and patient-focused team. We are an NHS-focused organisation operating since 2006, offering Primary and Secondary care services with a forward-thinking approach to patient healthcare. We are an inclusive employer; if you require adjustments during the recruitment process, we will be happy to help. Please contact us. Responsibilities

Provide high-quality and efficient administration services with responsibility for inbound and outbound patient calls. Act as the first point of contact for patients and visitors, maintaining a friendly and supportive environment. Provide essential support to clinical and management teams to enable delivery of NHS Primary Medical Services. Work with autonomy and uphold a high level of confidentiality, sensitivity, discretion, empathy and tact. Role Requirements

Experience of clerical and administrative work. Clear thinking and an analytical approach. Able to work as part of a team to promote a good team spirit. Ability to be sensitive and assertive as appropriate. Experience in a client-facing/customer service position. Motivated and able to work independently. Benefits

25 days holiday plus bank holidays Excellent work / life balance Clinical progression Training cost support Full indemnity cover paid by the practice NHS Discount & Support Schemes Employee Assistance Program Sick Pay Enhanced maternity and paternity leave Salary sacrifice electric car scheme Life insurance 3 x salary Healthcare cash plan Cycle to work scheme Charitable giving scheme An extra day off to celebrate your birthday Occupational Health Support Link to Evergreen group - https://evergreen-group.co.uk/

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