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Amazon.com Services LLC

Manager - Site Deployment, 1MHS - Field Fixed

Amazon.com Services LLC, Cincinnati, Ohio, United States, 45208

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Overview

Amazon is seeking an experienced Senior Field Operations Leader to drive the successful launch of our 2026 Automated Robotics (AR) or Sub Same day (SSD) facilities. This role will lead field teams responsible for installation, integration, and commissioning of mission-critical projects. The ideal candidate will build and develop high-performing teams while ensuring all projects meet Amazon's rigorous safety, timeline, cost, and quality standards.

Key responsibilities

Lead and develop field teams of 11 people per AR site or 7 people per SSD site, working on a two-weeks-on / two-weeks-off site rotation schedule

Establish a relentless high bar team with regards of safety and quality of installations

Drive end-to-end accountability for successful installation, integration, and commissioning of complex technical projects

Establish standardized work processes, training programs, and operational excellence initiatives to ensure consistent, high-quality deliverables

Collaborate with Central and Quality teams to define and achieve safety, timeline, cost, and quality metrics

Develop site leaders who maintain complete ownership of installations through dedicated teams, standardized work, and comprehensive training

Partner cross-functionally with engineering, supply chain, and operations teams to ensure seamless project execution

Note :

Candidate can sit out of any Amazon location in US.

BASIC QUALIFICATIONS

Knowledge of Microsoft Office products and applications at an advanced level

Bachelor's degree in Engineering (any domain), Operations, Business Administration, or a related field

10+ years of experience in operations management, with at least 5 years leading large-scale technical installations or commissioning projects

7+ years of people management experience, including managing managers

Demonstrated experience scaling teams and operations in high-growth environments

Track record of delivering complex technical projects on time, within budget, and to quality specifications

Experience implementing standardized work processes and operational excellence initiatives

PREFERRED QUALIFICATIONS

Master's degree in Engineering (any domain), Operations, Business Administration, or a related field

Experience with robotics, automation systems, or distribution center technologies

Background in managing teams in a rotational schedule environment

Knowledge of Amazon's operational models (NACF, ATS, GDS)

Experience leading teams in high-travel roles with proven retention strategies

Six Sigma certification or equivalent process improvement methodology

Strong data analysis skills with the ability to translate metrics into actionable insights

Experience in startup or new site launch environments

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants

: Job duties for this position include : work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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