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Toast

Growth Account Executive

Toast, Chicago, Illinois, United States, 60290

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Growth Account Executive

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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Join Toast's rapidly expanding Customer Growth (Upsell) Sales team! We empower existing Toast POS customers to maximize their success by expanding their product offerings. As a Growth Account Executive, you’ll manage a book of existing customers with a goal of driving revenue through expansion and product adoption. This is a full‑cycle role where you’ll partner with cross‑functional teams to deliver value across the Toast platform. Our sales culture is a dynamic blend of competitive drive and collaborative spirit, where winning as a team is paramount.

Note: this role is primarily remote, with occasional field time in your assigned territory(s).

Responsibilities

Manage the full sales cycle for customer expansion, identifying and closing upsell opportunities within your assigned territory of existing Toast POS customers, from outbound prospecting to contract negotiation and close.

Utilize consultative selling and discovery, conduct deep discovery to uncover customer pain points and business goals, leveraging consultative sales techniques to position Toast's expanded product offerings.

Achieve quota attainment, consistently meeting and exceeding monthly sales revenue and unit booking targets.

Execute pipeline management, maintaining a highly organized sales pipeline and activity records within Salesforce CRM and other essential tools.

Demonstrate market and product expertise, developing a strong understanding of the competitive landscape to effectively position Toast solutions and articulate their unique value.

Engage in cross‑functional collaboration, partnering seamlessly with New Business, Services, and Implementation teams to ensure successful customer onboarding and satisfaction.

Apply strategic sales methodology, using proven sales methodologies (e.g., Sandler) to uncover urgency, drive value, and create compelling propositions.

Requirements

Proven sales acumen, including 2+ years of quota‑carrying sales experience in a closing role (e.g., Business Development Representative, Account Executive), with a consistent track record of meeting and exceeding monthly sales performance goals.

A track record of success in a high‑velocity or high‑volume, transactional B2B SaaS sales environment.

Expertise in full‑cycle sales skills, including deep discovery, compelling storytelling, persuasive negotiation, and effective closing techniques.

A consultative approach, with the ability to act as a strategic consultant, challenging prospects’ perspectives and driving new ways of thinking about their business.

A growth and ownership mindset, being highly self‑motivated, competitive, resilient, and taking strong ownership of results.

Exceptional communication skills, including excellent written and verbal communication, coupled with strong time management and organizational abilities.

The ability to adapt, with a proven capacity to thrive and adjust in a dynamic, rapidly evolving sales environment.

Nice to Have

Familiarity with Salesforce CRM.

Experience with Sandler Sales Training or similar structured sales methodologies.

Prior B2B sales experience within the SMB, restaurant, hospitality, or retail sectors.

AI at Toast At Toast we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here embrace change that lets us build more for our customers; it’s a core part of our culture.

Total Rewards We strive to provide competitive compensation and benefits programs that help attract, retain, and motivate the best and brightest people. Our total rewards package includes a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.

Total Targeted Cash:

$118,000—$189,000 USD

Diversity, Equity, and Inclusion At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together We embrace a hybrid work model that fosters in‑person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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