Santa Rosa Junior College
APPLICATION REVIEW DEADLINE:
January 5, 2026
Position is open until filled. Completed applications received by the application review deadline will be given priority consideration. It is the candidate's responsibility to be sure that ALL required materials noted under the application procedures section of this job announcement are submitted.
TENTATIVE TIMELINE The following timeline dates are tentative and subject to change, as determined by the Screening and Interviewing Committee.
First Round of Interviews: 2/26/2026
Finalist Interviews: 2/19/26
Desired Start Date: 3/9/26
COMPENSATION AND BENEFITS
Salary Range : $13,301.00 - $16,167.00 per month (24/25 Management Salary Schedule); maximum initial salary placement at mid-range, which is $14,664.00 per month (placement within this range is based on assessment of previous experience as documented in application materials). An additional 2% compensation will be added to the base salary for an earned doctorate degree.
Fringe benefits:
The District offers a competitive health & benefits package for employees and eligible dependents. You can learn more on our Benefits page.
Leave/Holiday time:
Management employees earn 1 day of sick leave and 1.8333 days of vacation for each month worked. They are also entitled to holidays recognized by the District (18 holidays/year).
Retirement:
Santa Rosa Junior College is a CalSTRS and CalPERS employer. Eligibility will be determined based on the regulations established by both agencies.
SCOPE OF POSITION Under the direction of the Senior Director, Information Technology, organize and manage the day-to-day operations of instructional labs, programs and services; provide long-range planning and support for faculty and student access to instructional computing equipment and software required to achieve curriculum objectives, student success and the District mission; oversee Help Desk operations including hardware acquisition, inventory tracking and user support for faculty, staff and students; provide overall direction to support staff in setting and maintaining District service level standards and in the development of online resources including the support request Self Service Hub as well as training and technical support information on the IT website; train, supervise and evaluate the performance of assigned staff. Examples of key duties are interpreted as being descriptive and not restrictive in nature. Incumbents routinely perform approximately 80% of the duties below.
RESPONSIBILITIES
Provide leadership and direction for technical support operations including the IT Help Desk and Instructional Computing. Work with IT managers and District representatives to set and evaluate service level standards and coordinate the resolution of any service delivery issues.
Organize and manage the day-to-day operations of the Instructional Technology Center in Doyle Library and Instructional Computing lab operations on the Petaluma campus, provide long-range planning and support for faculty, student and staff access to instructional computing equipment and software required to achieve curriculum objectives, student success and the District mission.
Manage and evaluate the District’s computer equipment and software upgrading and replacement schedule and associated licensing requirements; research and recommend appropriate and cost effective equipment and software solutions addressing instructional and technical support requirements in keeping with emerging technologies; oversee related purchase requisitions.
Serve as a member of various groups including the Institutional Technology Group (ITG), facilities planning, construction and implementation groups, and standing and ad hoc committees in matters related to district computing resources.
Train, supervise and evaluate the performance of assigned staff; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions.
Coordinate and participate in the acquisition, installation and ongoing support of instructional technology systems including servers, desktop computers, mobile devices and related software.
Configure and support multi-campus pay for print system for student printing activities.
Provide technical expertise, information and assistance to the Senior Director regarding assigned functions; assist in the formulation and development of policies, procedures and programs.
Direct the preparation and maintenance of a variety of narrative and statistical reports and records related to personnel and assigned activities.
Communicate with other faculty, staff, students and external organizations to coordinate activities and programs, resolve issues, exchange information, and support the technology needs of the District.
Develop and prepare the budget for instructional computing operations; analyze and review budgetary and financial data; authorize expenditures in accordance with established limitations.
Attend and conduct a variety of meetings as assigned.
Maintain current knowledge of technological advances in the field.
KNOWLEDGE OF
Management of instructional labs, programs and services.
Help Desk operations including request tracking, call reporting and end user support.
Computer technology including software/hardware and networking.
Technology purchasing policies and procedures.
Current and effective practices in areas related to instructional technology support.
Software licensing laws, regulations and procedures.
Budget preparation and control.
Oral and written communication skills.
Principles and practices of administration, supervision and training.
Applicable laws, codes, regulations, policies and procedures.
Interpersonal skills using tact, patience and courtesy.
ABILITY TO
Organize and direct the day-to-day operations of multi-curricular instructional labs, programs and services.
Train, supervise and evaluate the performance of assigned staff.
Coordinate the acquisition, installation and ongoing support of instructional technology systems.
Communicate effectively both orally and in writing.
Interpret, apply and explain rules, regulations, policies and procedures.
Establish and maintain cooperative and effective working relationships with others.
Operate a computer and assigned office equipment.
Analyze situations accurately and adopt an effective course of action.
Meet schedules and time lines.
Work independently with little direction.
Plan and organize work.
Prepare comprehensive narrative and statistical reports.
Direct the maintenance of a variety of reports, records and files related to assigned activities.
Demonstrate sensitivity to, and respect for, a diverse population.
EDUCATION Bachelor's degree in computer science, management Information systems or related field.
EXPERIENCE 4+ years experience providing technical support for information systems, including management experience.
PREFERRED QUALIFICATIONS
Proven experience as a strategic technology leader, using data, stakeholder engagement, and department vision to drive project success with team staff.
Technical experience in systems support and management of network devices in cloud platforms, with policy and security compliance.
Deep level of understanding of IT service management and alignment to best practices, e.g. ITIL (Information Technology Infrastructure Library framework).
Established enterprise experience supporting a variety of technical systems platforms, within a diverse community population of users and use cases.
APPLICATION REQUIREMENTS
A completed Santa Rosa Junior College/GovernmentJobs.com Employment Application and responses to Agency-wide Questions.
Contact information (phone number and email address) for three professional references. One reference must be from a current or previous supervisor.
A brief cover letter.
Current resume.
A written response to the diversity supplemental question.
Copies of transcripts of all college-level coursework. Transcripts must state that the Degree(s) has been conferred or awarded.
If transcripts are from an institution outside of the United States, applicant must provide a formal evaluation by a credential evaluation service accredited by the National Association of Credential Evaluation Services of their international degree(s) at the time of application.
If you do not possess minimum qualifications as noted above, you must complete and attach the Management Equivalency Application and supporting documents, including narrative synopsis, to your employment application.
CONDITIONS OF EMPLOYMENT
Successful applicants must provide proof of eligibility to work in the United States.
Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
If selected for the position, official transcripts must be submitted prior to employment.
Must be willing to work on-site as determined by the department (the Sonoma County Junior College District does not offer ‘remote only’ assignments).
Within 6 months of employment, must complete required District trainings on topics such as Sexual Harassment and Abusive Conduct Prevention, and Title IX.
ADDITIONAL INFORMATION
Sonoma County Junior College District will not sponsor any visa applications.
Applicants must be available for interviews at Santa Rosa Junior College at no cost to the District.
Applicants who have disabilities may request that accommodations be made to complete the selection process by contacting the Office of Human Resources directly at (707) 527-4954.
Clery Report: Crime awareness and security information are available from District Police. The Clery Report can be found here.
An applicant who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Human Resources Department.
ABOUT THE SONOMA COUNTY JUNIOR COLLEGE DISTRICT Santa Rosa Junior College (SRJC) is a public single college district located in Sonoma County, California and serves the County of Sonoma and portions of Marin and Mendocino counties. Sonoma County is rich in history, beauty, and culture and is an excellent choice for a place to live and work. The District is designated as a Hispanic-Serving Institution, reflecting the great responsibility to the educational attainment and economic well-being of the surrounding community. The District prides itself on being an inclusive, diverse, and sustainable community that fosters the growth and development of its students, faculty, and staff. SRJC is a unique institution in a unique environment. SRJC serves approximately 22,000 students each semester and is committed to inclusion, diversity, equity, anti-racism, and accessibility.
Santa Rosa Junior College has been an integral part of the Sonoma County community and its rich history, beauty and culture for more than 100 years. The District has two campuses, located in Santa Rosa and Petaluma, California, two centers, a Public Safety Training Center located in Windsor, California, and the Robert Shone Agricultural Center located in Forestville, California, and SRJC Roseland in Southwest Santa Rosa. Students may choose from over 100 associate degree majors and certificate programs, complete courses toward the first two years of a bachelor’s degree program or pursue courses for other professional or personal reasons.
For more information about SRJC visit the following online resources:
Office of the President
Student Services
Accreditation
SRJC Factbook
District Mission, Vision, & Values
SRJC Strategic Plan
NON-DISCRIMINATION The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic information or sexual orientation in any of its policies, procedures or practices; nor does the District discriminate against any employees or applicants for employment on the basis of their age. This non-discrimination policy covers admission, access and treatment in District programs and activities—including but not limited to academic admissions, financial aid, educational services and athletics—and application for District employment.
The Sonoma County Junior College District is an equal opportunity employer.
For more information about Title IX, please refer to District Board Policy 3433 and Administrative Procedure 3434, which outlines our commitment to proactive measures in preventing sexual harassment and ensuring a respectful and inclusive community for all.
#J-18808-Ljbffr
January 5, 2026
Position is open until filled. Completed applications received by the application review deadline will be given priority consideration. It is the candidate's responsibility to be sure that ALL required materials noted under the application procedures section of this job announcement are submitted.
TENTATIVE TIMELINE The following timeline dates are tentative and subject to change, as determined by the Screening and Interviewing Committee.
First Round of Interviews: 2/26/2026
Finalist Interviews: 2/19/26
Desired Start Date: 3/9/26
COMPENSATION AND BENEFITS
Salary Range : $13,301.00 - $16,167.00 per month (24/25 Management Salary Schedule); maximum initial salary placement at mid-range, which is $14,664.00 per month (placement within this range is based on assessment of previous experience as documented in application materials). An additional 2% compensation will be added to the base salary for an earned doctorate degree.
Fringe benefits:
The District offers a competitive health & benefits package for employees and eligible dependents. You can learn more on our Benefits page.
Leave/Holiday time:
Management employees earn 1 day of sick leave and 1.8333 days of vacation for each month worked. They are also entitled to holidays recognized by the District (18 holidays/year).
Retirement:
Santa Rosa Junior College is a CalSTRS and CalPERS employer. Eligibility will be determined based on the regulations established by both agencies.
SCOPE OF POSITION Under the direction of the Senior Director, Information Technology, organize and manage the day-to-day operations of instructional labs, programs and services; provide long-range planning and support for faculty and student access to instructional computing equipment and software required to achieve curriculum objectives, student success and the District mission; oversee Help Desk operations including hardware acquisition, inventory tracking and user support for faculty, staff and students; provide overall direction to support staff in setting and maintaining District service level standards and in the development of online resources including the support request Self Service Hub as well as training and technical support information on the IT website; train, supervise and evaluate the performance of assigned staff. Examples of key duties are interpreted as being descriptive and not restrictive in nature. Incumbents routinely perform approximately 80% of the duties below.
RESPONSIBILITIES
Provide leadership and direction for technical support operations including the IT Help Desk and Instructional Computing. Work with IT managers and District representatives to set and evaluate service level standards and coordinate the resolution of any service delivery issues.
Organize and manage the day-to-day operations of the Instructional Technology Center in Doyle Library and Instructional Computing lab operations on the Petaluma campus, provide long-range planning and support for faculty, student and staff access to instructional computing equipment and software required to achieve curriculum objectives, student success and the District mission.
Manage and evaluate the District’s computer equipment and software upgrading and replacement schedule and associated licensing requirements; research and recommend appropriate and cost effective equipment and software solutions addressing instructional and technical support requirements in keeping with emerging technologies; oversee related purchase requisitions.
Serve as a member of various groups including the Institutional Technology Group (ITG), facilities planning, construction and implementation groups, and standing and ad hoc committees in matters related to district computing resources.
Train, supervise and evaluate the performance of assigned staff; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions.
Coordinate and participate in the acquisition, installation and ongoing support of instructional technology systems including servers, desktop computers, mobile devices and related software.
Configure and support multi-campus pay for print system for student printing activities.
Provide technical expertise, information and assistance to the Senior Director regarding assigned functions; assist in the formulation and development of policies, procedures and programs.
Direct the preparation and maintenance of a variety of narrative and statistical reports and records related to personnel and assigned activities.
Communicate with other faculty, staff, students and external organizations to coordinate activities and programs, resolve issues, exchange information, and support the technology needs of the District.
Develop and prepare the budget for instructional computing operations; analyze and review budgetary and financial data; authorize expenditures in accordance with established limitations.
Attend and conduct a variety of meetings as assigned.
Maintain current knowledge of technological advances in the field.
KNOWLEDGE OF
Management of instructional labs, programs and services.
Help Desk operations including request tracking, call reporting and end user support.
Computer technology including software/hardware and networking.
Technology purchasing policies and procedures.
Current and effective practices in areas related to instructional technology support.
Software licensing laws, regulations and procedures.
Budget preparation and control.
Oral and written communication skills.
Principles and practices of administration, supervision and training.
Applicable laws, codes, regulations, policies and procedures.
Interpersonal skills using tact, patience and courtesy.
ABILITY TO
Organize and direct the day-to-day operations of multi-curricular instructional labs, programs and services.
Train, supervise and evaluate the performance of assigned staff.
Coordinate the acquisition, installation and ongoing support of instructional technology systems.
Communicate effectively both orally and in writing.
Interpret, apply and explain rules, regulations, policies and procedures.
Establish and maintain cooperative and effective working relationships with others.
Operate a computer and assigned office equipment.
Analyze situations accurately and adopt an effective course of action.
Meet schedules and time lines.
Work independently with little direction.
Plan and organize work.
Prepare comprehensive narrative and statistical reports.
Direct the maintenance of a variety of reports, records and files related to assigned activities.
Demonstrate sensitivity to, and respect for, a diverse population.
EDUCATION Bachelor's degree in computer science, management Information systems or related field.
EXPERIENCE 4+ years experience providing technical support for information systems, including management experience.
PREFERRED QUALIFICATIONS
Proven experience as a strategic technology leader, using data, stakeholder engagement, and department vision to drive project success with team staff.
Technical experience in systems support and management of network devices in cloud platforms, with policy and security compliance.
Deep level of understanding of IT service management and alignment to best practices, e.g. ITIL (Information Technology Infrastructure Library framework).
Established enterprise experience supporting a variety of technical systems platforms, within a diverse community population of users and use cases.
APPLICATION REQUIREMENTS
A completed Santa Rosa Junior College/GovernmentJobs.com Employment Application and responses to Agency-wide Questions.
Contact information (phone number and email address) for three professional references. One reference must be from a current or previous supervisor.
A brief cover letter.
Current resume.
A written response to the diversity supplemental question.
Copies of transcripts of all college-level coursework. Transcripts must state that the Degree(s) has been conferred or awarded.
If transcripts are from an institution outside of the United States, applicant must provide a formal evaluation by a credential evaluation service accredited by the National Association of Credential Evaluation Services of their international degree(s) at the time of application.
If you do not possess minimum qualifications as noted above, you must complete and attach the Management Equivalency Application and supporting documents, including narrative synopsis, to your employment application.
CONDITIONS OF EMPLOYMENT
Successful applicants must provide proof of eligibility to work in the United States.
Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
If selected for the position, official transcripts must be submitted prior to employment.
Must be willing to work on-site as determined by the department (the Sonoma County Junior College District does not offer ‘remote only’ assignments).
Within 6 months of employment, must complete required District trainings on topics such as Sexual Harassment and Abusive Conduct Prevention, and Title IX.
ADDITIONAL INFORMATION
Sonoma County Junior College District will not sponsor any visa applications.
Applicants must be available for interviews at Santa Rosa Junior College at no cost to the District.
Applicants who have disabilities may request that accommodations be made to complete the selection process by contacting the Office of Human Resources directly at (707) 527-4954.
Clery Report: Crime awareness and security information are available from District Police. The Clery Report can be found here.
An applicant who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Human Resources Department.
ABOUT THE SONOMA COUNTY JUNIOR COLLEGE DISTRICT Santa Rosa Junior College (SRJC) is a public single college district located in Sonoma County, California and serves the County of Sonoma and portions of Marin and Mendocino counties. Sonoma County is rich in history, beauty, and culture and is an excellent choice for a place to live and work. The District is designated as a Hispanic-Serving Institution, reflecting the great responsibility to the educational attainment and economic well-being of the surrounding community. The District prides itself on being an inclusive, diverse, and sustainable community that fosters the growth and development of its students, faculty, and staff. SRJC is a unique institution in a unique environment. SRJC serves approximately 22,000 students each semester and is committed to inclusion, diversity, equity, anti-racism, and accessibility.
Santa Rosa Junior College has been an integral part of the Sonoma County community and its rich history, beauty and culture for more than 100 years. The District has two campuses, located in Santa Rosa and Petaluma, California, two centers, a Public Safety Training Center located in Windsor, California, and the Robert Shone Agricultural Center located in Forestville, California, and SRJC Roseland in Southwest Santa Rosa. Students may choose from over 100 associate degree majors and certificate programs, complete courses toward the first two years of a bachelor’s degree program or pursue courses for other professional or personal reasons.
For more information about SRJC visit the following online resources:
Office of the President
Student Services
Accreditation
SRJC Factbook
District Mission, Vision, & Values
SRJC Strategic Plan
NON-DISCRIMINATION The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic information or sexual orientation in any of its policies, procedures or practices; nor does the District discriminate against any employees or applicants for employment on the basis of their age. This non-discrimination policy covers admission, access and treatment in District programs and activities—including but not limited to academic admissions, financial aid, educational services and athletics—and application for District employment.
The Sonoma County Junior College District is an equal opportunity employer.
For more information about Title IX, please refer to District Board Policy 3433 and Administrative Procedure 3434, which outlines our commitment to proactive measures in preventing sexual harassment and ensuring a respectful and inclusive community for all.
#J-18808-Ljbffr