UC Davis Health
Administrative Officer 2
– UC Davis Health
Job Summary The Administrative Officer 2 (AO2) serves a critical role in providing administrative, program, fiscal, and analytical support for the daily operations of Home Care Services (HCS). The AO2 is a seasoned professional who will support various essential Home Care services activities including budgetary financial management, human resources, safety and building coordination, emergency management, policy and procedure management, and all other general administrative and staff support. The incumbent will prioritize tasks, respond to needs of supervisors and staff, and communicate verbally and in writing to assist patients and staff from diverse backgrounds. This is an in‑office position, five days a week.
Apply By Date 11/14/2025 by 11:59pm
Minimum Qualifications
Minimum five (5) years of administrative experience
Experience supporting a diverse group of stakeholders including leadership, administration, clinicians, patients, and the public
Experience establishing goals and workload priorities and organizing and coordinating multiple complex projects and tasks with competing deadlines
Experience using interpersonal, customer service, and communication skills to interact and communicate in‑person, over the phone, through electronic e‑mail, etc., and to positively represent Home Care Services to all
Seasoned experience using Microsoft Office Suite, including Word, Excel, Outlook
Analytical skills to anticipate/identify problems, research and interpret data, present analysis, and develop solutions for resolution and implementation
Professional skills to handle sensitive or difficult situations diplomatically, and to work with constituents from diverse backgrounds and perspectives
Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA
Preferred Qualifications
Bachelor’s degree and/or equivalent experience, preferably in business or related field
UC Davis Health experience
Previous experience working in an academic/healthcare setting
Home health and/or hospice experience
Experience or familiarity with medical supplies, instrumentation, equipment, and terminology
Knowledge of UC Davis Health system, structure, and policies and procedures
Knowledge of common University‑specific computer application programs (i.e., Lawson/LEAP, Epic, Medline, AggieTravel/AggieExpense, Ecotime, Check Requests, Taylor Printing/Reprographics, and UCDH catering/vendor process)
Knowledge of practices and protocols related to home health and hospice operations
Key Responsibilities
25% – Administrative and Operational Support
25% – Program Support
20% – Fiscal Support10% – Supplies/Purchasing Support
10% – Business Analysis
5% – Technical Support
5% – Miscellaneous
Department Overview The UC Davis Health Home Care Services Department is a full‑service agency offering the best in home health care. Our Home Health program is nationally ranked among the highest in patient satisfaction. Our mission is to provide exemplary home care that responds to the diverse physical, psychosocial, and spiritual needs of patients during the healing process.
Department Specific Job Scope HCS is made up of three primary programs: Hospice (inpatient and home care), Home Health, and Home‑Based Palliative Care. Our administrative team, Clinical Operations, supports all three programs and this position would be a part of that team. HCS is a mid‑sized, diverse office made up of approximately 95 clinical and non‑clinical staff, working in the office, hospital, and in the field.
POSITION INFORMATION
Salary or Pay Range: $30.09 – $50.54 per hour
Salary Frequency: Hourly
Salary Grade: STEPS
UC Job Title: ADMIN OFCR 2 CX
UC Job Code: 004263
Number of Positions: 1
Appointment Type: Staff – Career
Percentage of Time: 100%
Shift (Work Schedule): M‑F, 8 am‑5 pm
Location: UCDHAS Building (HSP165)
Union Representation: CX‑Clerical/Admin
Benefits Eligible: Yes
This position is 100% on‑site
Benefits
High quality and low‑cost medical plans to choose from to fit your family's needs
UC pays for Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On‑site Employee Assistance Program including access to free mental health services
Supplemental insurance offered including additional life, short/long‑term disability, pet insurance and legal coverage
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
Physical Demands
Standing – Occasional up to 3 hours
Walking – Occasional up to 3 hours
Sitting – Continuous 6 to 8+ hours
Lifting/Carrying 0‑25 lbs – Occasional up to 3 hours
Lifting/Carrying 26‑50 lbs – Occasional up to 3 hours
Lifting/Carrying over 50 lbs – Occasional up to 3 hours
Pushing/Pulling 0‑25 lbs – Occasional up to 3 hours
Pushing/Pulling 26‑50 lbs – Occasional up to 3 hours
Pushing/Pulling over 50 lbs – Occasional up to 3 hours
Bending/Stooping – Occasional up to 3 hours
Squatting/Kneeling – Occasional up to 3 hours
Twisting – Occasional up to 3 hours
Climbing (e.g., stairs or ladders) – Occasional up to 3 hours
Reaching overhead – Occasional up to 3 hours
Keyboard use/repetitive motion – Continuous 6 to 8+ hours
Environmental Demands
Loud noise levels – Frequent 3 to 6 hours
Mental Demands
Sustained attention and concentration – Frequent 3 to 6 hours
Complex problem solving / reasoning – Occasional up to 3 hours
Ability to organize & prioritize – Continuous 6 to 8+ hours
Communication skills – Continuous 6 to 8+ hours
Numerical skills – Occasional up to 3 hours
Constant Interaction – Continuous 6 to 8+ hours
Customer/Patient Contact – Frequent 3 to 6 hours
Multiple Concurrent Tasks – Continuous 6 to 8+ hours
Work Environment UC Davis is a smoke‑and‑tobacco‑free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e‑cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Occasional overtime. Some restricted vacation times due to operational needs of the department. Ability to work flexible schedule which may include weekends, holidays, and evening hours. Background check required. Works in an open‑office environment with frequent interruptions.
Special Requirements
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
To view the University of California’s Anti‑Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role—or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere
#J-18808-Ljbffr
– UC Davis Health
Job Summary The Administrative Officer 2 (AO2) serves a critical role in providing administrative, program, fiscal, and analytical support for the daily operations of Home Care Services (HCS). The AO2 is a seasoned professional who will support various essential Home Care services activities including budgetary financial management, human resources, safety and building coordination, emergency management, policy and procedure management, and all other general administrative and staff support. The incumbent will prioritize tasks, respond to needs of supervisors and staff, and communicate verbally and in writing to assist patients and staff from diverse backgrounds. This is an in‑office position, five days a week.
Apply By Date 11/14/2025 by 11:59pm
Minimum Qualifications
Minimum five (5) years of administrative experience
Experience supporting a diverse group of stakeholders including leadership, administration, clinicians, patients, and the public
Experience establishing goals and workload priorities and organizing and coordinating multiple complex projects and tasks with competing deadlines
Experience using interpersonal, customer service, and communication skills to interact and communicate in‑person, over the phone, through electronic e‑mail, etc., and to positively represent Home Care Services to all
Seasoned experience using Microsoft Office Suite, including Word, Excel, Outlook
Analytical skills to anticipate/identify problems, research and interpret data, present analysis, and develop solutions for resolution and implementation
Professional skills to handle sensitive or difficult situations diplomatically, and to work with constituents from diverse backgrounds and perspectives
Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA
Preferred Qualifications
Bachelor’s degree and/or equivalent experience, preferably in business or related field
UC Davis Health experience
Previous experience working in an academic/healthcare setting
Home health and/or hospice experience
Experience or familiarity with medical supplies, instrumentation, equipment, and terminology
Knowledge of UC Davis Health system, structure, and policies and procedures
Knowledge of common University‑specific computer application programs (i.e., Lawson/LEAP, Epic, Medline, AggieTravel/AggieExpense, Ecotime, Check Requests, Taylor Printing/Reprographics, and UCDH catering/vendor process)
Knowledge of practices and protocols related to home health and hospice operations
Key Responsibilities
25% – Administrative and Operational Support
25% – Program Support
20% – Fiscal Support10% – Supplies/Purchasing Support
10% – Business Analysis
5% – Technical Support
5% – Miscellaneous
Department Overview The UC Davis Health Home Care Services Department is a full‑service agency offering the best in home health care. Our Home Health program is nationally ranked among the highest in patient satisfaction. Our mission is to provide exemplary home care that responds to the diverse physical, psychosocial, and spiritual needs of patients during the healing process.
Department Specific Job Scope HCS is made up of three primary programs: Hospice (inpatient and home care), Home Health, and Home‑Based Palliative Care. Our administrative team, Clinical Operations, supports all three programs and this position would be a part of that team. HCS is a mid‑sized, diverse office made up of approximately 95 clinical and non‑clinical staff, working in the office, hospital, and in the field.
POSITION INFORMATION
Salary or Pay Range: $30.09 – $50.54 per hour
Salary Frequency: Hourly
Salary Grade: STEPS
UC Job Title: ADMIN OFCR 2 CX
UC Job Code: 004263
Number of Positions: 1
Appointment Type: Staff – Career
Percentage of Time: 100%
Shift (Work Schedule): M‑F, 8 am‑5 pm
Location: UCDHAS Building (HSP165)
Union Representation: CX‑Clerical/Admin
Benefits Eligible: Yes
This position is 100% on‑site
Benefits
High quality and low‑cost medical plans to choose from to fit your family's needs
UC pays for Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On‑site Employee Assistance Program including access to free mental health services
Supplemental insurance offered including additional life, short/long‑term disability, pet insurance and legal coverage
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
Physical Demands
Standing – Occasional up to 3 hours
Walking – Occasional up to 3 hours
Sitting – Continuous 6 to 8+ hours
Lifting/Carrying 0‑25 lbs – Occasional up to 3 hours
Lifting/Carrying 26‑50 lbs – Occasional up to 3 hours
Lifting/Carrying over 50 lbs – Occasional up to 3 hours
Pushing/Pulling 0‑25 lbs – Occasional up to 3 hours
Pushing/Pulling 26‑50 lbs – Occasional up to 3 hours
Pushing/Pulling over 50 lbs – Occasional up to 3 hours
Bending/Stooping – Occasional up to 3 hours
Squatting/Kneeling – Occasional up to 3 hours
Twisting – Occasional up to 3 hours
Climbing (e.g., stairs or ladders) – Occasional up to 3 hours
Reaching overhead – Occasional up to 3 hours
Keyboard use/repetitive motion – Continuous 6 to 8+ hours
Environmental Demands
Loud noise levels – Frequent 3 to 6 hours
Mental Demands
Sustained attention and concentration – Frequent 3 to 6 hours
Complex problem solving / reasoning – Occasional up to 3 hours
Ability to organize & prioritize – Continuous 6 to 8+ hours
Communication skills – Continuous 6 to 8+ hours
Numerical skills – Occasional up to 3 hours
Constant Interaction – Continuous 6 to 8+ hours
Customer/Patient Contact – Frequent 3 to 6 hours
Multiple Concurrent Tasks – Continuous 6 to 8+ hours
Work Environment UC Davis is a smoke‑and‑tobacco‑free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e‑cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Occasional overtime. Some restricted vacation times due to operational needs of the department. Ability to work flexible schedule which may include weekends, holidays, and evening hours. Background check required. Works in an open‑office environment with frequent interruptions.
Special Requirements
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
To view the University of California’s Anti‑Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role—or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere
#J-18808-Ljbffr