Hyatt Hotels Corporation
Assistant Banquet Manager
Hyatt Hotels Corporation, New Orleans, Louisiana, United States, 70123
60,100.00 Yearly US Dollar (USD) pay basis
Summary Join us for this incredible opportunity to be part of our Events team as the Assistant Banquet Manager at the Hyatt Regency New Orleans, a four‑diamond, luxury hotel consisting of 1,193 rooms and 200,000 sq. ft. of meeting and event space.
Not only will you be part of a rock‑star team, but you’ll get to be part of a collaborative team at a company recognized on
Fortune’s 100 Best Companies to Work For
(12 years),
People Magazine’s 100 Companies That Care , and as one of
New Orleans’ Best Places to Work
for the past decade. If you’re a customer‑service‑minded problem solver eager to learn, we’d love to meet you.
The Assistant Banquet Manager will be responsible for managing banquet events within the hotel’s 200,000 square feet of meeting space by supervising event room set‑ups, service, and maintenance of all banquet functions and banquet equipment. This role is highly detailed and requires an excellent communicator and coordinator. Responsibilities also include scheduling associates, coaching/counseling/discipline, and training/hiring of new associates.
Responsibilities
Supports and manages the Events Department while working closely with the Banquet Manager, Food and Beverage Director, and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.
Supervise, empower, lead, coach and motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement.
Assists the hotel in reaching top box service scores on our Meeting Planner surveys. Ensures thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders.
Executes all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage.
Maintains a high energy, positive, professional appearance.
Creates an environment establishing highest standards of quality service and ensures implementation through effective training development and continuous reinforcement.
Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, and inventory for food and beverage functions.
Performs daily walk‑throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.
Assists in developing ideas for special events and holiday functions.
Qualifications
Previous experience as an Event Services Supervisor or Management experience.
Hotel experience and a thorough understanding of all levels of banquet service.
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer, and effective in providing exceptional customer service.
Full‑time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule.
A true desire to understand and anticipate the needs of others in a fast‑paced environment.
Degree from an accredited university.
Refined verbal and written communication skills.
Must be proficient in general computer knowledge.
Candidates should be extremely creative, innovative, detail oriented and organized.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Summary Join us for this incredible opportunity to be part of our Events team as the Assistant Banquet Manager at the Hyatt Regency New Orleans, a four‑diamond, luxury hotel consisting of 1,193 rooms and 200,000 sq. ft. of meeting and event space.
Not only will you be part of a rock‑star team, but you’ll get to be part of a collaborative team at a company recognized on
Fortune’s 100 Best Companies to Work For
(12 years),
People Magazine’s 100 Companies That Care , and as one of
New Orleans’ Best Places to Work
for the past decade. If you’re a customer‑service‑minded problem solver eager to learn, we’d love to meet you.
The Assistant Banquet Manager will be responsible for managing banquet events within the hotel’s 200,000 square feet of meeting space by supervising event room set‑ups, service, and maintenance of all banquet functions and banquet equipment. This role is highly detailed and requires an excellent communicator and coordinator. Responsibilities also include scheduling associates, coaching/counseling/discipline, and training/hiring of new associates.
Responsibilities
Supports and manages the Events Department while working closely with the Banquet Manager, Food and Beverage Director, and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.
Supervise, empower, lead, coach and motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement.
Assists the hotel in reaching top box service scores on our Meeting Planner surveys. Ensures thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders.
Executes all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage.
Maintains a high energy, positive, professional appearance.
Creates an environment establishing highest standards of quality service and ensures implementation through effective training development and continuous reinforcement.
Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, and inventory for food and beverage functions.
Performs daily walk‑throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.
Assists in developing ideas for special events and holiday functions.
Qualifications
Previous experience as an Event Services Supervisor or Management experience.
Hotel experience and a thorough understanding of all levels of banquet service.
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer, and effective in providing exceptional customer service.
Full‑time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule.
A true desire to understand and anticipate the needs of others in a fast‑paced environment.
Degree from an accredited university.
Refined verbal and written communication skills.
Must be proficient in general computer knowledge.
Candidates should be extremely creative, innovative, detail oriented and organized.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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