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AIT Worldwide Logistics, INC.

Air Export Operations Agent II

AIT Worldwide Logistics, INC., Itasca, Illinois, United States, 60143

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Air Export Operations Agent II Introduction: Join us at AIT, where we believe every day presents an opportunity to make a global impact!

Introduction: We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what

our people deliver.

means when you come move the world with us!

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview AIT Worldwide Logistics is seeking an

Air Export Agent II

that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The

Air Export Agent's

primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.

Responsibilities

Receive and validate customer order (Cargowise Org, Credit, Export POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)

Identify best routing / transit option per customer request/SOP

Anticipate and secure quotation from vendors for all potential order costs

Issue customer or overseas office/agent quotation & confirm acceptance

Perform TSA Known Shipper Check

Secure booking from Airline

Dispatch inland carriage with subcontractor if applicable

Accrue for all costs in CargoWise and perform initial profitability check

Issue customer booking confirmation

Confirm timely delivery/receipt of cargo and update system milestone

Receive and validate customer documents

Ensure receipt of AES Data elements in writing from USPPI (if applicable)

File AES according to USPPI instructions (if applicable)

Receive and validate master air waybill

Track and confirm flight departure and update system milestone

Issue AIT House air waybill according to customer & destination requirements

Upload all documents to edocs in CargoWise

Send Pre Alert to overseas office/agent

Confirm final costs, ensuring all are accrued and final profitability check complete

Issue Invoice to customer/overseas office as required

Distribute documents as per shipper requirement / SOP

Manage customer reporting and/or additional system milestones as required

The wage range for this position is $27.60-$38.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

Qualifications

A team player who works well with others - being respectful to our teammates is a Core Value

A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role

Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently

Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:

High school diploma or equivalent

2-4 Years Freight Forwarding experience preferred

Dangerous Goods Certification preferred

Certified CargoWise Specialist CCO required

Advanced Knowledge of CargoWise

Advanced math & geography skills

Identify and resolves problems

Strong organizational and time management skills

Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions

Intermediate knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability

Intermediate knowledge of country regulations and AIT policies & procedures that minimize risks to the customer and company

Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements

Basic to intermediate experience using MS Office

Applies acquired job skills and company policies and procedures to complete assigned tasks

Ability to read, comprehend and write routine correspondence

Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one or small group settings

What AIT Can Offer You In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

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