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Evolution Hospitality

Queen Mary Hotel - Bell Attendant

Evolution Hospitality, Long Beach, California, us, 90899

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Address 1126 Queens Hwy, Long Beach, CA, 90802

Compensation $17.55/hour

Job Description Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations, assisting guests with luggage, maintaining vehicle cleanliness, and concierge duties and to accommodate guests during their stay in an attentive, courteous, and efficient manner.

Qualifications

High School diploma or equivalent required and/or experience in a hotel or a related field preferred.

Must have a valid driver's license for the applicable state.

Must have an acceptable MVR (Motor Vehicle Driving record)

Minimum of one year driving experience

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful, high pressure situations.

Must maintain composure and objectivity under pressure.

Responsibilities

Approach all encounters with guests and employees in a friendly, service oriented manner.

Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Greet guests in a pleasant manner.

Load and unload luggage carts.

Escort guests to rooms.

Check/store luggage for arrivals and departures with luggage tags.

Deliver messages to meeting rooms.

Deliver flowers and packages to guest rooms.

Complete room changes.

Maintain current listing of local and area attractions, special events and activities.

Maintain list of local transportation guides, churches, sports arenas, etc.

Assist housekeeping department with guest requests.

Ensure lobby reader board is correct.

Provide information, maps and directions as required.

Answer phones to assist guest service agents.

Conduct house count by computer.

Show guest rooms and suites as needed and emphasize company amenities.

Other duties as required.

Access to back of house areas of the hotel and sensitive information

Interact and occasionally have unsupervised contact with guests and/or colleagues

Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets

Drive safely on behalf of the company for business reasons

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Benefits

Now offering

Daily Pay ! Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

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