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EY

Financial Services - Customer Tax Operations and Reporting - Tax Services Analys

EY, Grand Rapids, Michigan, us, 49528

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Financial Services - Customer Tax Operations and Reporting - Tax Services Analyst-EDGE Location: Anywhere in country.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.

As part of EY’s Financial Services Organization (FSO), you will support client engagements in the Customer Tax Operations practice, preparing and delivering tax information reporting (1099/1042‑S/8804), FATCA/CRS reporting, tax withholding certificate validation (Forms W‑8/9), and related reconciliations for banks, wealth and asset management firms, and insurance companies.

Your Key Responsibilities

Provide quality work on a diverse array of projects, support day‑to‑day client engagements, and meet deadlines.

Support the preparation and delivery of tax information reporting (1099/1042‑S/8804), FATCA/CRS reporting, tax withholding certificate validation (W‑8/9), and related reconciliations.

Participate in a highly collaborative culture, sharing information and listening to colleagues.

Skills and Attributes for Success

Timely, efficient and accurate support of the production of information reporting in a volume‑driven environment within deadline‑driven time frames established by governmental agencies and as dictated by the practice’s clients.

Balancing time between multiple projects and responsibilities, working with multiple engagement teams to serve multiple clients.

Understanding of tax withholding certificates (Forms W‑8/W‑9) and FATCA/CRS Self Certification forms as well as information returns, including the data and information that’s required on the forms or information return for accuracy in tax reporting.

Understanding of vendor and client systems that support a tax operations function.

Analyzing bridged customer data and transaction information to identify potential errors and omissions and applying knowledge of basic tax concepts to make decisions and take action to modify tax reporting coding or reporting pertaining transactions and income to support accuracy in tax reporting.

Managing internal and external communications, including requesting and documenting receipt of client authorizations and instructions, as well as other correspondence that is material to the tax compliance process using the tax software, basic software applications such as Microsoft Word, Excel and Power Point, and proprietary client collaboration tools.

Communicating with client tax liaisons, tax compliance teams and other stakeholders to gather required information, and obtain instruction or authorization necessary for timely, accurate production of tax information reporting.

Support billing and collections for tax compliance and related services.

Assist engagement team with reconciliation of customer demographic date, transaction data and tax information returns to achieve complete, accurate and timely filing of those returns; including identifying and resolving reconciliation discrepancies.

Routinely communicate with immediate supervisor and colleagues to obtain guidance and instruction pertaining to performance of work, provide updates on status of work, and discuss recommendations concerning correction of data issues to support accuracy and consistency in tax reporting.

To qualify for the role, you must have

Bachelor degree (Accounting, Business, Finance or equivalent degree preferred).

1–2 years of experience.

Proficient in basic computer software applications, including Microsoft Word, Excel and PowerPoint and ability to learn other software applications.

Working knowledge of 1099/1042‑S reporting systems.

Working knowledge of tax compliance and information reporting rules.

Ability to work effectively both independently and with a team, and assist with a variety of projects of varying degrees of complexity.

Leverage knowledge gained through education and on‑the‑job experience as well internal and external training and coaching to perform essential functions of the job.

Assist with training less experienced team members on administrative tasks and tasks supporting the tax compliance process.

Excellent organizational and verbal/written communication skills.

Ability to follow a standardized process and ask questions when needed.

Prioritization of assignments to achieve appropriate workflow and timely production of client deliverables.

Commit to periodic travel (5%–10%).

Ideally, you’ll also have

Experience in a professional services environment.

A proven record in information reporting and withholding tax laws and concepts required to prepare US federal and state information and withholding tax returns.

Experience with tax withholding validation and complete tax withholding certificates.

Experience with FATCA/CRS reporting templates.

Strong analytical skills and attention to detail.

The ability to adapt your work style to work with both internal and client team members.

A proficiency in trust tax software.

What We Look For We’re interested in tax professionals with a genuine interest in providing outstanding services to some of the world’s most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you’ll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

What We Offer You At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.

Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care and other leaves of absence when needed to support your physical, financial and emotional well‑being.

Apply Today Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an ongoing basis.

Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

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