Sage Hospitality Group
Join to apply for the
Sales Coordinator
role at
Sage Hospitality Group .
Sage Hospitality Group is set to hire a Sales Coordinator at Hotel Van Zandt in Austin, Texas. Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. Guests can enjoy live music at our featured restaurant onsite, Geraldine’s, host pool parties, or check out one of our many pop‑up events.
At Sage Hospitality Group we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. We empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and bring value to our shareholders, creating unforgettable experiences.
We are looking for independent thinkers and risk‑takers with an entrepreneurial spirit who are ready to forge their own path. Those who harness their creative spirit so that it breaks preconceived notions are welcome here. No matter your daily role, Sage recognizes that success is about more than the work you do—it’s about who you are, which is why we invest in personal and professional growth.
Responsibilities Assist sales managers in achieving customer satisfaction by performing clerical and administrative duties related to guest and hotel communications and sales. Respond to telephone and in‑person inquiries regarding reservations, hotel information, and guest concerns.
Answer sales office phones when sales staff are not available; respond to all sales inquiries accurately, timely, and professionally.
Type correspondence, reports, and necessary forms, including contracts, and prepare proposals or other letters as directed.
Coordinate all group and wedding business as contracted by the sales manager/DOS. Contact and provide appropriate follow‑up on all signed/contracted business within five (5) working days. Determine and coordinate all customer needs.
Effectively communicate with various departments to ensure that meetings and related functions are executed to exceed client expectations.
Maintain well‑documented, accurate, organized, and up‑to‑date file management to serve clients and employers efficiently.
Develop strong customer relationships through professional, courteous, and ethical interpersonal interaction.
Work with sales personnel to achieve required sales team goals.
Maintain current knowledge of hotel rates, strategies, discounts, and promotions.
Assist with completing any required sales reports.
Develop an effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events, and special events in the primary marketing area.
Assist the hotel with implementing hotel‑specific selling strategies.
Promptly, the same day or by 10an the next business day, follow up on all customers’ needs and inquiries efficiently.
Represent yourself and the hotel with the highest level of integrity and professionalism, a service‑focused approach, and a caring, sincere attitude at all times.
Exhibit a positive and involved team attitude toward all hotel departments and maintain open communication with all co‑workers for the best overall performance of the hotel.
Display a neat, clean, and business‑like appearance at all times.
Create monthly social hour calendar with the Director of Sales.
Assist the sales department with monthly luncheons, client events, etc.
Conduct walk‑in tours.
Create gift bags for guest traces, VIPs, Hugs, etc. Keep supplies stocked and on hand.
Work with EBC on all group turnover and proper execution of groups.
Education and Training High school diploma or vocational secretarial training.
Experience Previous sales, hospitality, and secretarial experience preferred.
Knowledge and Skills
Advanced knowledge and use of Microsoft Word, Excel, Publisher, and PowerPoint.
Alphabetizing, grammar, and punctuation skills.
Standard business letter formats.
Strong editing skills.
Physical Demands
Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person.
Able to read contracts and letters.
Able to use computers.
Excellent attention to detail and multi‑tasking skills.
Bending/kneeling – repeated bending and kneeling required while filing.
Mobility – must be able to reach all areas of the hotel to assist clients, occasional standing, occasional carrying and lifting of files and office items up to 25 lbs.
Environment General office and hotel environment.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Hospitality
Referrals increase your chances of interviewing at Sage Hospitality Group by 2x.
#J-18808-Ljbffr
Sales Coordinator
role at
Sage Hospitality Group .
Sage Hospitality Group is set to hire a Sales Coordinator at Hotel Van Zandt in Austin, Texas. Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. Guests can enjoy live music at our featured restaurant onsite, Geraldine’s, host pool parties, or check out one of our many pop‑up events.
At Sage Hospitality Group we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. We empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and bring value to our shareholders, creating unforgettable experiences.
We are looking for independent thinkers and risk‑takers with an entrepreneurial spirit who are ready to forge their own path. Those who harness their creative spirit so that it breaks preconceived notions are welcome here. No matter your daily role, Sage recognizes that success is about more than the work you do—it’s about who you are, which is why we invest in personal and professional growth.
Responsibilities Assist sales managers in achieving customer satisfaction by performing clerical and administrative duties related to guest and hotel communications and sales. Respond to telephone and in‑person inquiries regarding reservations, hotel information, and guest concerns.
Answer sales office phones when sales staff are not available; respond to all sales inquiries accurately, timely, and professionally.
Type correspondence, reports, and necessary forms, including contracts, and prepare proposals or other letters as directed.
Coordinate all group and wedding business as contracted by the sales manager/DOS. Contact and provide appropriate follow‑up on all signed/contracted business within five (5) working days. Determine and coordinate all customer needs.
Effectively communicate with various departments to ensure that meetings and related functions are executed to exceed client expectations.
Maintain well‑documented, accurate, organized, and up‑to‑date file management to serve clients and employers efficiently.
Develop strong customer relationships through professional, courteous, and ethical interpersonal interaction.
Work with sales personnel to achieve required sales team goals.
Maintain current knowledge of hotel rates, strategies, discounts, and promotions.
Assist with completing any required sales reports.
Develop an effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events, and special events in the primary marketing area.
Assist the hotel with implementing hotel‑specific selling strategies.
Promptly, the same day or by 10an the next business day, follow up on all customers’ needs and inquiries efficiently.
Represent yourself and the hotel with the highest level of integrity and professionalism, a service‑focused approach, and a caring, sincere attitude at all times.
Exhibit a positive and involved team attitude toward all hotel departments and maintain open communication with all co‑workers for the best overall performance of the hotel.
Display a neat, clean, and business‑like appearance at all times.
Create monthly social hour calendar with the Director of Sales.
Assist the sales department with monthly luncheons, client events, etc.
Conduct walk‑in tours.
Create gift bags for guest traces, VIPs, Hugs, etc. Keep supplies stocked and on hand.
Work with EBC on all group turnover and proper execution of groups.
Education and Training High school diploma or vocational secretarial training.
Experience Previous sales, hospitality, and secretarial experience preferred.
Knowledge and Skills
Advanced knowledge and use of Microsoft Word, Excel, Publisher, and PowerPoint.
Alphabetizing, grammar, and punctuation skills.
Standard business letter formats.
Strong editing skills.
Physical Demands
Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person.
Able to read contracts and letters.
Able to use computers.
Excellent attention to detail and multi‑tasking skills.
Bending/kneeling – repeated bending and kneeling required while filing.
Mobility – must be able to reach all areas of the hotel to assist clients, occasional standing, occasional carrying and lifting of files and office items up to 25 lbs.
Environment General office and hotel environment.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Hospitality
Referrals increase your chances of interviewing at Sage Hospitality Group by 2x.
#J-18808-Ljbffr