Regus
Join to apply for the
Community Associate
role at
Regus .
Address:
26 Patriot Place, 2nd Floor, 02035 Foxborough, Massachusetts.
The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work‑life balance and competitive benefits, while growing your career path along the way.
The opportunity As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers so that they can focus on running their business.
A typical day at IWG You arrive a few minutes before your center opens to make sure everything is ready and check that there’s nothing the cleaners have missed. Throughout the day customers arrive asking for WiFi code changes, package status, directions, projector setup, service charges, and more. You handle these requests, ensuring services are properly charged and invoices accurate. You also manage mail, assist with printing and invoices, open tickets in the service portal, and coordinate with the Community Manager on next week’s networking event, including e‑invites, posters, and outreach to prospects. The day ends with wrapping up group meetings and preparing space for the next day.
About You
A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast‑changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within and at least 18 years old
What We Offer
Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
Competitive 401K Program, with a Company match
Affordable and comprehensive health care for all full‑time team members (and some plan options for part‑timers as well)
A quarterly bonus plan program, plus an hourly rate of $21.60
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Facilities Services
Referrals increase your chances of interviewing at Regus by 2x
Get notified about new Community Associate jobs in
Foxborough (Foxboro), MA .
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Community Associate
role at
Regus .
Address:
26 Patriot Place, 2nd Floor, 02035 Foxborough, Massachusetts.
The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work‑life balance and competitive benefits, while growing your career path along the way.
The opportunity As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers so that they can focus on running their business.
A typical day at IWG You arrive a few minutes before your center opens to make sure everything is ready and check that there’s nothing the cleaners have missed. Throughout the day customers arrive asking for WiFi code changes, package status, directions, projector setup, service charges, and more. You handle these requests, ensuring services are properly charged and invoices accurate. You also manage mail, assist with printing and invoices, open tickets in the service portal, and coordinate with the Community Manager on next week’s networking event, including e‑invites, posters, and outreach to prospects. The day ends with wrapping up group meetings and preparing space for the next day.
About You
A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast‑changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within and at least 18 years old
What We Offer
Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
Competitive 401K Program, with a Company match
Affordable and comprehensive health care for all full‑time team members (and some plan options for part‑timers as well)
A quarterly bonus plan program, plus an hourly rate of $21.60
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Facilities Services
Referrals increase your chances of interviewing at Regus by 2x
Get notified about new Community Associate jobs in
Foxborough (Foxboro), MA .
#J-18808-Ljbffr