2020 Exhibits, Inc.
The Account Manager will act on behalf of their assigned Account Executive on all aspects of a project by coordinating work with all departments; facilitating information between all internal support teams from sales to logistics in conjunction with project management.
Expectations include the ability to control the project flow and to make critical decisions ensuring the successful completion of projects while subscribing to the company's vision and ensuring complete client satisfaction.
RESPONSIBILITIES/DUTIES:
Work with Account Executives through the sales and delivery process
Prepare services estimate and proposals
Arrange for all onsite services as appropriate including labor, electrical, drayage, etc
Schedule and attend Put to Work meetings to kick off new projects
Provided detailed work order instructions for the warehouse
Manage client inventory and data in Project
Post show job cost analysis to ensure target margins are met
Work with Account Executive to ensure effective client communication on all projects
Research shows to ensure that upcoming projects comply with rules and regulations
Assign tasks to internal groups for work required on projects
Ensure relevant files are attached to projects and have been approved for production
Enter and/or update client inventory as their inventory changes to ensure accurate information
Prepare service estimates and aid Account Executives with the assembly of proposals for client consideration
Post show follow up to ensure client owned items are returned
Process change orders as required
Order show services
Provide relevant forms and information to show management, fire marshal or other necessary officials
Provide complete project information to traveling supervisors to ensure a smooth l&D process
Support group objectives by aiding other Account Managers when they are behind or need assistance
REQUIREMENTS:
Relevant experience in the trade show exhibits/events
Proficient in Microsoft Office, PC and internet
Strong interpersonal skills
Excellent communication, time management and organizational skills
Proven ability to anticipate problems, analyze and proactively determine alternate solutions
Must be accurate, organized and detail oriented.
Ability to work flexible hours under extreme pressure and maintain deadlines
Ability to multi-task, change priorities, manage multiple projects simultaneously
Ability to assume responsibility for completion of projects in the absence of direct supervision
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