Rexel USA
Inside Sales Representative
We are looking for an Inside Sales Representative to join our GEXPRO team in MEDLY, FL.
Summary The Inside Sales Representative is responsible for proactive telephone or email sales and marketing efforts with the objective of increasing profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders, pursuing product and application knowledge, and prospecting for organic growth from the existing customer base.
What You'll Do
Process telephone orders by quoting product prices, delivery specifications, payment terms, and offering substitute products where appropriate.
Assist outside sales personnel by processing priority transactions.
Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and additional sales to existing customers.
Prospect for new accounts within a specified geographical territory.
Manage a defined customer base and establish and maintain customer relationships.
Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis.
Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle.
Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
Participate in product meetings, seminars, and training to enhance and maintain personal and product knowledge.
Pursue product applications using personal knowledge, internal specialists, vendor representatives, and other available sources.
Other duties as assigned.
Job Duties Disclaimer The information contained in this job description is intended to describe the essential job functions required of those assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management retains the right to assign or reassign duties and responsibilities for this position at any time. The ability to competently perform all essential duties of the position, with or without reasonable accommodation, demonstrates commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of this role.
Qualifications
2+ years of customer service, sales, or electrical distribution experience.
High School or GED – Required.
Ability to handle basic/intermediate issues and problems.
Basic/intermediate product and application knowledge essential.
Ability to exhibit a positive, friendly, and helpful attitude with customers and be sensitive to their needs.
Customer oriented and motivated with excellent communication, presentation, organization, and problem‑solving skills.
Ability to prioritize and manage multiple tasks and deadlines.
Excellent negotiation, interpersonal, and influencing skills.
Highly self‑motivated.
Familiar with Microsoft Office and relevant ERP and CRM systems.
Ability to work overtime as needed.
Physical Demands
Sit: remain stationary – Constant – at least 51% of time.
Walk: move about inside/outside office – Frequently – 21% to 50%.
Use hands to finger, handle, or feel: operate computer and office equipment – Constant – at least 51%.
Stoop, kneel, crouch, or crawl: crouch down to stock shelves or pick up boxes – Occasionally – up to 20%.
Climb or balance: ascend/descend ladder, forklift, pallet jack – Occasionally – up to 20%.
Talk, hear, taste, smell: communicate and detect hazardous conditions – Occasionally – up to 20%.
Weight And Force Demands
Up to 10 pounds – Frequently – 21% to 50%.
Up to 25 pounds – Frequently – 21% to 50%.
Up to 50 pounds – Occasionally – up to 20%.
Working Environment
Exposed to unpleasant physical environment such as high noise level or heat/cold – Occasionally – up to 20%.
Exposed to electrical hazards – None.
Handles or works with potentially dangerous equipment – Occasionally – up to 20%.
Travels to offsite locations – Occasionally – up to 20%.
Disclaimer Rexel USA (A VEVRAA Federal Contractor) is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Benefits
Medical, Dental, and Vision Insurance.
Life Insurance.
Short‑Term and Long‑Term Disability Insurance.
401K with Employer Match.
Paid vacation and sick time.
Paid company holidays plus flexible personal days per year.
Tuition Reimbursement.
Health & Wellness Programs.
Flexible Spending Accounts.
HSA Accounts.
Commuter Transit Benefits.
Optional insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance.
Employee Discount Programs.
Professional Training & Development Programs.
Career Advancement Opportunities – We like to promote from within.
Company Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. The company operates its electrical distribution business through eight regions and multiple brand names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. Rexel USA has an online store and a distribution network of over 460 warehouse storefront locations throughout the U.S.
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Summary The Inside Sales Representative is responsible for proactive telephone or email sales and marketing efforts with the objective of increasing profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders, pursuing product and application knowledge, and prospecting for organic growth from the existing customer base.
What You'll Do
Process telephone orders by quoting product prices, delivery specifications, payment terms, and offering substitute products where appropriate.
Assist outside sales personnel by processing priority transactions.
Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and additional sales to existing customers.
Prospect for new accounts within a specified geographical territory.
Manage a defined customer base and establish and maintain customer relationships.
Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis.
Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle.
Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
Participate in product meetings, seminars, and training to enhance and maintain personal and product knowledge.
Pursue product applications using personal knowledge, internal specialists, vendor representatives, and other available sources.
Other duties as assigned.
Job Duties Disclaimer The information contained in this job description is intended to describe the essential job functions required of those assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management retains the right to assign or reassign duties and responsibilities for this position at any time. The ability to competently perform all essential duties of the position, with or without reasonable accommodation, demonstrates commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of this role.
Qualifications
2+ years of customer service, sales, or electrical distribution experience.
High School or GED – Required.
Ability to handle basic/intermediate issues and problems.
Basic/intermediate product and application knowledge essential.
Ability to exhibit a positive, friendly, and helpful attitude with customers and be sensitive to their needs.
Customer oriented and motivated with excellent communication, presentation, organization, and problem‑solving skills.
Ability to prioritize and manage multiple tasks and deadlines.
Excellent negotiation, interpersonal, and influencing skills.
Highly self‑motivated.
Familiar with Microsoft Office and relevant ERP and CRM systems.
Ability to work overtime as needed.
Physical Demands
Sit: remain stationary – Constant – at least 51% of time.
Walk: move about inside/outside office – Frequently – 21% to 50%.
Use hands to finger, handle, or feel: operate computer and office equipment – Constant – at least 51%.
Stoop, kneel, crouch, or crawl: crouch down to stock shelves or pick up boxes – Occasionally – up to 20%.
Climb or balance: ascend/descend ladder, forklift, pallet jack – Occasionally – up to 20%.
Talk, hear, taste, smell: communicate and detect hazardous conditions – Occasionally – up to 20%.
Weight And Force Demands
Up to 10 pounds – Frequently – 21% to 50%.
Up to 25 pounds – Frequently – 21% to 50%.
Up to 50 pounds – Occasionally – up to 20%.
Working Environment
Exposed to unpleasant physical environment such as high noise level or heat/cold – Occasionally – up to 20%.
Exposed to electrical hazards – None.
Handles or works with potentially dangerous equipment – Occasionally – up to 20%.
Travels to offsite locations – Occasionally – up to 20%.
Disclaimer Rexel USA (A VEVRAA Federal Contractor) is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Benefits
Medical, Dental, and Vision Insurance.
Life Insurance.
Short‑Term and Long‑Term Disability Insurance.
401K with Employer Match.
Paid vacation and sick time.
Paid company holidays plus flexible personal days per year.
Tuition Reimbursement.
Health & Wellness Programs.
Flexible Spending Accounts.
HSA Accounts.
Commuter Transit Benefits.
Optional insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance.
Employee Discount Programs.
Professional Training & Development Programs.
Career Advancement Opportunities – We like to promote from within.
Company Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. The company operates its electrical distribution business through eight regions and multiple brand names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. Rexel USA has an online store and a distribution network of over 460 warehouse storefront locations throughout the U.S.
#J-18808-Ljbffr