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Comcast

Manager, Community Account Sales

Comcast, Jacksonville, Florida, United States, 32290

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Manager, Community Account Sales (Comcast) Join Comcast’s team as a Manager in Community Account Sales. Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.

Job Summary Responsible for managing the Commercial Development Sales unit's efforts to maximize sales revenue and meet corporate objectives. Assists with the execution of strategies to increase and retain commercial accounts, manages contracts for new and existing accounts, and works across units to deliver quality customer service to all accounts. Oversees outreach activities.

Core Responsibilities

Leads the execution of strategies and tactics to improve and secure commercial customer growth in privately owned multi-dwelling properties/communities.

Builds and maintains a targeted sales approach by conducting in-depth research and analysis of territories. Partners to identify and market to small and mid-sized businesses that are currently served by competitors.

Works with developers and builders to secure right of entry and easement agreements.

Manages the launch or renewal of cable television, telephone and internet services at the properties.

Acquires right of access agreements and bulk service agreements as applicable.

Establishes partnerships and coordinates efforts with other internal organizations to ensure maximum effectiveness of the sales organization. Works with audit and direct sales to coordinate audits and maintenance of bulk and individual complexes.

Assists in the development of the annual budget and oversees the analysis of revenue projections to determine impact on cable systems and contracts.

Manages outreach initiatives including presentations, meetings and social activities with builders, developers and the general community.

Directs and develops Supervisors and Representatives in the field sales, inside sales and sales support areas. Tracks, measures and audits team results. Accurately forecasts revenue and unit numbers.

Develops, plans and coordinates seminars, sales incentive plans and other strategies to achieve business unit objectives.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Expectations

Understand our Operating Principles and make them the guidelines for how you do your job.

Own the customer experience – put our customers first and give them seamless digital options at every touchpoint.

Know your stuff – be enthusiastic learners, users and advocates of our technology, products and services.

Win as a team – collaborate and be open to new ideas.

Active participation in the Net Promoter System – join huddles, make callbacks, and elevate opportunities.

Drive results and growth.

Respect and promote inclusion & diversity.

Act with integrity for customers, stakeholders and communities.

Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills Leadership; Outside Sales; Sales Objectives; Sales Organizations; Sales Revenue; Sales; Direct Selling

Education Bachelor's Degree (preferred). Will consider applicants with relevant coursework and experience or extensive related professional experience.

Relevant Work Experience 5-7 Years

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Management

Industries IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications

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