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ServiceMaster TRS

Operations Manager

ServiceMaster TRS, Hartford, Connecticut, us, 06112

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At ServiceMaster TRS: Total Restoration Services, we’re more than a restoration company—\u2014 we\u2019re a lifeline for people facing the aftermath of disaster. Specializing in water and fire damage restoration, we’re dedicated to restoring peace of mind for residential and commercial clients alike. Our success is driven by skilled professionals who are passionate about delivering exceptional service and making a meaningful impact in the communities we serve.

Are You Ready to Take Your Leadership to the Next Level? Then the ServiceMaster TRS: Total Restoration Services Operations Manager role is the position for you!

We\u2019re seeking a seasoned mitigation professional who has walked the walk – someone who started with the tools in hand and now leads with vision and expertise. If you\u2019ve climbed the ranks from technician to team leader and you\u2019re ready to oversee not just crews but the operation as a whole, this is your opportunity to make a real impact.

Your Mission as Our Operations Manager Team Leadership That Matters You\u2019ll directly oversee our Project Leads and Lead Technicians – building on the foundation of trust and credibility you\u2019ve already established in the field. Your ability to mentor, develop, and retain talent will drive our success.

Operational Excellence From emergency calls to fleet management, you\u2019ll orchestrate every aspect of our disaster restoration operations – water mitigation, fire damage, mold remediation, and trauma cleanup. Your experience gives you the insight to spot issues before they become problems.

Quality & Growth Focus Your hands‑on background means you understand what quality work looks like. You\u2019ll implement standards, conduct inspections, and ensure every project reflects our commitment to excellence while identifying opportunities for improvement and growth.

What We Bring to the Table

Leadership Role with real authority and impact

Career advancement opportunities within a growing company

Professional development and certification support

Modern equipment and technology to succeed

What you should bring Experience & Certifications:

3+ years of hands‑on disaster restoration experience

2+ additional IICRC certifications (FSRT, CPT, MRS, ASD, TCST, or RRT)

OSHA 30 Certification

Current experience managing teams and direct reports

Leadership Qualities:

Proven track record of staff development and retention

Strong communication and mentoring abilities

Proactive problem‑solving mindset

Excellent time management and organizational skills

Operational Skills:

Training and estimating capabilities

Fleet and warehouse management experience

Safety protocol implementation

Quality control and project oversight

What We Offer:

401 (k)

401 (k) matching

Cell phone reimbursement or Cell phone

Bonus based on performance

Health insurance

Vision insurance

Paid time off

Ready to Lead the Next Chapter? If you\u2019re a hands‑on leader who\u2019s ready to take ownership of operations, we want to hear from you.

Apply today and let\u2019s discuss how your journey from the field to leadership can drive our team\u2019s success.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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