Behavioral Health Network
Behavioral Health Network (BHN)
is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a
Family Support Worker
to join our Family Resource Center (FRC), supporting families through engagement, education, and community connections.
What We Offer
Comprehensive benefits including health, dental, vision, and retirement match
Generous paid time off and holidays
Mileage reimbursement for community-based work
Ongoing training, supervision, and professional development
Flexible schedule with some evening and weekend hours required
A collaborative and mission-driven work environment
Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers
What You'll Do
As a
Family Support Worker , you will engage directly with families to help them access resources, strengthen skills, and build community connections.
Facilitate evidence-based parenting groups, youth support groups, and family activities
Provide intake services, referrals, and application assistance for benefits such as SNAP, MassHealth, SSI/SSDI, and housing
Support families in navigating child- and family-serving systems and understanding their options
Maintain a community resource binder and provide up-to-date referrals
Enter intake and group information into the CRM database in a timely manner
Support and guide volunteers leading groups when needed
Collaborate with staff and community partners to ensure family needs are met
Serve as a bridge between families and providers, helping both understand perspectives and share information
Who You Are
High School Diploma or GED required; additional education in Human Services preferred
Experience navigating child- and family-serving systems and supporting caregivers
Experience facilitating parent or youth groups strongly preferred
Knowledge of community resources and ability to connect families to supports
Strong communication, organizational, and group facilitation skills
Ability to work with diverse populations with cultural competence and respect
Availability for evening and weekend hours required
Valid Massachusetts driver's license and reliable vehicle required
Comfortable with technology, including word processing, email, and data entry
We Hire for Purpose!
Since 1938, BHN has been dedicated to delivering high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our employees with the same compassion and commitment that we extend to the children, families, and communities we serve.
How to Apply
If you're ready to make a meaningful difference by supporting families and strengthening communities, we'd love to hear from you! Click
"Apply for Job"
below or visit www.bhnworks.org to apply today. recblid 245ljinkn6gf8ov2er28eeybun7mh4
is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a
Family Support Worker
to join our Family Resource Center (FRC), supporting families through engagement, education, and community connections.
What We Offer
Comprehensive benefits including health, dental, vision, and retirement match
Generous paid time off and holidays
Mileage reimbursement for community-based work
Ongoing training, supervision, and professional development
Flexible schedule with some evening and weekend hours required
A collaborative and mission-driven work environment
Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers
What You'll Do
As a
Family Support Worker , you will engage directly with families to help them access resources, strengthen skills, and build community connections.
Facilitate evidence-based parenting groups, youth support groups, and family activities
Provide intake services, referrals, and application assistance for benefits such as SNAP, MassHealth, SSI/SSDI, and housing
Support families in navigating child- and family-serving systems and understanding their options
Maintain a community resource binder and provide up-to-date referrals
Enter intake and group information into the CRM database in a timely manner
Support and guide volunteers leading groups when needed
Collaborate with staff and community partners to ensure family needs are met
Serve as a bridge between families and providers, helping both understand perspectives and share information
Who You Are
High School Diploma or GED required; additional education in Human Services preferred
Experience navigating child- and family-serving systems and supporting caregivers
Experience facilitating parent or youth groups strongly preferred
Knowledge of community resources and ability to connect families to supports
Strong communication, organizational, and group facilitation skills
Ability to work with diverse populations with cultural competence and respect
Availability for evening and weekend hours required
Valid Massachusetts driver's license and reliable vehicle required
Comfortable with technology, including word processing, email, and data entry
We Hire for Purpose!
Since 1938, BHN has been dedicated to delivering high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our employees with the same compassion and commitment that we extend to the children, families, and communities we serve.
How to Apply
If you're ready to make a meaningful difference by supporting families and strengthening communities, we'd love to hear from you! Click
"Apply for Job"
below or visit www.bhnworks.org to apply today. recblid 245ljinkn6gf8ov2er28eeybun7mh4