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White's International Trucks

B-Level Technician

White's International Trucks, Wilson, North Carolina, United States

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Job Description

Job Description

Reports To:

Service Manager/Shop Foreman Job Summary:

The

B-Level Technician

is responsible for performing

intermediate-level diagnostics, repairs, and maintenance

on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in

engines, drivetrains, electrical systems, and hydraulic components . The B-Level Technician works efficiently to minimize vehicle downtime and supports the

A-Level Technicians

in advanced repairs when needed.

Key Responsibilities:

Diagnostics & Repairs:

Perform

medium to complex repairs

on engines, transmissions, brakes, suspension, and electrical systems.

Diagnose

check engine lights, sensor failures, and electrical issues

using diagnostic tools.

Repair and replace

belts, hoses, radiators, alternators, starters, and batteries .

Conduct

basic driveline and powertrain repairs , including clutches and differentials.

Assist A-Level Technicians with

major engine and transmission overhauls .

Preventive Maintenance & Inspections:

Perform

DOT inspections

and ensure vehicles meet federal and state compliance.

Conduct

preventive maintenance services

such as oil changes, fluid exchanges, and filter replacements.

Identify and document

potential issues before they lead to major failures .

Brake, Suspension & Drivetrain Work:

Repair and replace

air and hydraulic brake components .

Perform

alignment adjustments, steering, and suspension repairs .

Replace and adjust

clutches, U-joints, wheel bearings, and seals .

Electrical & Aftertreatment Systems:

Diagnose and repair

lighting, wiring, and battery systems .

Perform

DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting .

Shop Efficiency & Teamwork:

Work closely with

A-Level Technicians, service advisors, and parts staff

to complete repairs efficiently.

Maintain a

clean and safe workspace , following OSHA and dealership safety guidelines.

Keep accurate

repair records and documentation

for warranty and customer records.

Qualifications

Proven experience as a

B-Level Diesel Technician

or equivalent role

Strong proficiency in

anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems

Ability to perform

general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds

Working knowledge of

Cummins and Eaton systems

with completed online and instructor-led training preferred

Must maintain

state certifications

and demonstrate progress toward

OEM hands-on and web-based training completion

CDL preferred

Strong problem-solving, time management, and organizational skills

Proficient in reading service manuals, wiring diagrams, and diagnostic data

Team player with a positive attitude and commitment to continuous improvement

Valid driver’s license and acceptable driving record

Physical Requirements

Ability to lift up to

75 pounds

and perform physically demanding tasks

Frequent standing, walking, bending, kneeling, and reaching in and around vehicles

Ability to work in a

shop environment

with exposure to noise, fumes, and moving mechanical equipment

Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.)

Must be able to

safely operate diagnostic tools and shop equipment

Must wear required

personal protective equipment (PPE)

such as safety glasses, gloves, and steel/composite-toe boots

Benefits

White’s International Trucks invests in your success—on and off the job. Our comprehensive benefits package for full-time employees includes: Medical, Dental, and Vision Insurance

(multiple plan options)

Health Savings Account (HSA)

with company contribution

Flexible Spending Account (FSA)

options

401(k) with Company Match

– 50% match up to 6% of contributions

Company-Paid Basic Life Insurance

with AD&D coverage

Short- and Long-Term Disability Plans

available for purchase

Optional Supplemental Insurance

(Critical Illness, Accident, Hospital Indemnity, additional Life coverage)

Paid Vacation, Sick Leave, and Holidays

Uniforms Provided

and annual

boot reimbursement

Paid training and certification incentives

through our Technician Roadmap

Expense card, vehicle allowance, or mileage reimbursement

(varies by role and region)

Opportunities for

career growth and advancement to A-Level Technician and leadership roles

Supportive, family-driven culture

centered on safety, teamwork, and long-term success