Apiary Digital
Join to apply for the
Client Strategy
role at
Apiary Digital
Client Strategy Consultant
Role overview Responsible for client retention and satisfaction, digital strategy that aligns to client’s business goals, and ensuring team success in executing against business goals.
Partnership stewardship The role of Client Strategy for Apiary clients is to ensure the work performed by the project team is in the best interest of Clients’ objectives today, and in the future. Client Strategist responsibility is to act as a sounding board, marketplace navigator, and champion of client for the Apiary Hive team and our partners.
Accountability to ensure client receives—at a minimum—the business value defined in project objectives
Ensure client and Apiary team success throughout the partnership
Work with client ongoing to prioritize highest-value Apiary project focus
Ensure client understands performance and has a strong perception of Apiary’s value
Conduct a 30-day and midpoint 1-on-1 client check-in to ensure a strong partnership and feedback loop
Serve as business contact in the event that scope amendments are needed
Attend kick-off, first reporting call, campaign wrap-up calls, and interim calls as needed
Digital strategy
Maintain strong understanding of the client’s business and ensure objectives being worked are meaningful to the business
Ask the critical “why” and help the client as well as consultants make strategic shifts when needed
Guide, document, and communicate clear goals including big-picture and channel-specific KPIs
Ensure the client understands what could be accomplished with more budget, scope, resources, better tools, channel/geo expansion, infrastructure, etc.
Guide, document, and communicate clear processes for cross-channel media strategy and planning including advertising initiatives, major client meetings, QBRs, strategy decks, and annual planning
Proactively identify, communicate, and address potential performance issues
Business development
Ensure Apiary’s business development strategy is closely aligned to the client’s business needs and the team’s strategic roadmap
Proactively identify and elevate new business opportunities as well as potential client retention
Project management
Ensure deliverables are on-scope and include presentation of the SOW tracker to the client
Provide input on scope changes, as needed
Ensure project plan is being updated and aligns to overall digital strategy
Ensure Apiary and client teams are using Apiary processes and resources
Team success
Ensure new team members are onboarded to the project, as needed, with support from Operations
Ensure consultants have the resources, information, and coaching they need to deliver according to the client’s business needs
Ensure efficient workflow and communication framework is in place internally and with the client
Subject matter requirements
10+ years experience in digital marketing with strong understanding of the overall digital media landscape
Subject matter expertise in at least one of the following areas: SEM, SEO, paid social, programmatic, or analytics
5+ years of client-facing experience with a proven record of success in a client-focused organization
Extensive background working with Fortune 1000 enterprise clients
At least 3 years of team management experience
At least 3 years of project management or equivalent experience
Proven track record of engaging in constructive, solution-focused difficult conversations and decision-making, and saying “no” even when it’s hard
Experience working with freelancers and contractors
Quantitatively savvy
Proficiency with Excel
Client management requirements
Extensive experience working directly with clients
Experience working remotely
Experience working as a team lead
Leading client communications
Aligning expectations across team members and clients
Ensuring strategy and roadmap deliver on business objectives
Strong project management skills9calculation? Stop.
#J-18808-Ljbffr
Client Strategy
role at
Apiary Digital
Client Strategy Consultant
Role overview Responsible for client retention and satisfaction, digital strategy that aligns to client’s business goals, and ensuring team success in executing against business goals.
Partnership stewardship The role of Client Strategy for Apiary clients is to ensure the work performed by the project team is in the best interest of Clients’ objectives today, and in the future. Client Strategist responsibility is to act as a sounding board, marketplace navigator, and champion of client for the Apiary Hive team and our partners.
Accountability to ensure client receives—at a minimum—the business value defined in project objectives
Ensure client and Apiary team success throughout the partnership
Work with client ongoing to prioritize highest-value Apiary project focus
Ensure client understands performance and has a strong perception of Apiary’s value
Conduct a 30-day and midpoint 1-on-1 client check-in to ensure a strong partnership and feedback loop
Serve as business contact in the event that scope amendments are needed
Attend kick-off, first reporting call, campaign wrap-up calls, and interim calls as needed
Digital strategy
Maintain strong understanding of the client’s business and ensure objectives being worked are meaningful to the business
Ask the critical “why” and help the client as well as consultants make strategic shifts when needed
Guide, document, and communicate clear goals including big-picture and channel-specific KPIs
Ensure the client understands what could be accomplished with more budget, scope, resources, better tools, channel/geo expansion, infrastructure, etc.
Guide, document, and communicate clear processes for cross-channel media strategy and planning including advertising initiatives, major client meetings, QBRs, strategy decks, and annual planning
Proactively identify, communicate, and address potential performance issues
Business development
Ensure Apiary’s business development strategy is closely aligned to the client’s business needs and the team’s strategic roadmap
Proactively identify and elevate new business opportunities as well as potential client retention
Project management
Ensure deliverables are on-scope and include presentation of the SOW tracker to the client
Provide input on scope changes, as needed
Ensure project plan is being updated and aligns to overall digital strategy
Ensure Apiary and client teams are using Apiary processes and resources
Team success
Ensure new team members are onboarded to the project, as needed, with support from Operations
Ensure consultants have the resources, information, and coaching they need to deliver according to the client’s business needs
Ensure efficient workflow and communication framework is in place internally and with the client
Subject matter requirements
10+ years experience in digital marketing with strong understanding of the overall digital media landscape
Subject matter expertise in at least one of the following areas: SEM, SEO, paid social, programmatic, or analytics
5+ years of client-facing experience with a proven record of success in a client-focused organization
Extensive background working with Fortune 1000 enterprise clients
At least 3 years of team management experience
At least 3 years of project management or equivalent experience
Proven track record of engaging in constructive, solution-focused difficult conversations and decision-making, and saying “no” even when it’s hard
Experience working with freelancers and contractors
Quantitatively savvy
Proficiency with Excel
Client management requirements
Extensive experience working directly with clients
Experience working remotely
Experience working as a team lead
Leading client communications
Aligning expectations across team members and clients
Ensuring strategy and roadmap deliver on business objectives
Strong project management skills9calculation? Stop.
#J-18808-Ljbffr