Evolution Hospitality
Bourbon Orleans - Convention Services Manager OEM
Evolution Hospitality, New Orleans, Louisiana, United States, 70123
Job Description
The Convention Services Manager is responsible for attainment of assigned convention/event goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Convention Services Manager will work in conjunction with the Director of Sales or Director of Catering/Convention Services to achieve the hotel’s revenue, meeting planner satisfaction scores, and food and beverage goals for one or more assigned properties. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
QUALIFICATIONS
High School diploma or equivalent required; previous convention/event and catering sales experience preferred.
Demonstrate creativity and knowledge of food and beverage/events desired.
Must have a valid driver’s license for the applicable state.
Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
Experience with professional selling skills desired: opening, probing, supporting, closing
Must be proficient in general computer knowledge especially Microsoft Office products
Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills
RESPONSIBILITIES
Effectively attain assigned meeting planner satisfaction scores, revenue goals, as well as food and beverage goals.
Proactively conduct solicitation calls, conduct tours, and entertain clients specific to needs respective to the assigned property.
Monitor and evaluate trends within your market segment.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Adheres to Aimbridge Hospitality’s established regulations, company standards, catering/meeting standards and related catering sales metrics.
Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
Ensure changes are communicated timely to impacted departments/operations leaders.
Maintain strong visibility in local community and industry organizations, as applicable.
May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
Attend daily/weekly/monthly meetings and any other functions required by management.
Perform any other duties as requested by the General Manager or Director of Sales.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering
Daily Pay ! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
PROPERTY INFORMATION Experience a Historic New Orleans Hotel Once a high-society ballroom and later a convent, the Bourbon Orleans has centuries of stories to tell. Push past the lively scene of Bourbon Street and walk into a hushed haven of gilded details, Belle Epoque-style, polished marble and a warm welcome that is pure Louisiana. This is where your Crescent City story starts. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.
#J-18808-Ljbffr
QUALIFICATIONS
High School diploma or equivalent required; previous convention/event and catering sales experience preferred.
Demonstrate creativity and knowledge of food and beverage/events desired.
Must have a valid driver’s license for the applicable state.
Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
Experience with professional selling skills desired: opening, probing, supporting, closing
Must be proficient in general computer knowledge especially Microsoft Office products
Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills
RESPONSIBILITIES
Effectively attain assigned meeting planner satisfaction scores, revenue goals, as well as food and beverage goals.
Proactively conduct solicitation calls, conduct tours, and entertain clients specific to needs respective to the assigned property.
Monitor and evaluate trends within your market segment.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Adheres to Aimbridge Hospitality’s established regulations, company standards, catering/meeting standards and related catering sales metrics.
Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
Ensure changes are communicated timely to impacted departments/operations leaders.
Maintain strong visibility in local community and industry organizations, as applicable.
May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
Attend daily/weekly/monthly meetings and any other functions required by management.
Perform any other duties as requested by the General Manager or Director of Sales.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering
Daily Pay ! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
PROPERTY INFORMATION Experience a Historic New Orleans Hotel Once a high-society ballroom and later a convent, the Bourbon Orleans has centuries of stories to tell. Push past the lively scene of Bourbon Street and walk into a hushed haven of gilded details, Belle Epoque-style, polished marble and a warm welcome that is pure Louisiana. This is where your Crescent City story starts. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.
#J-18808-Ljbffr