State of California
CalHHS Consulting Services, Manager
State of California, Sacramento, California, United States, 95828
The California Health and Human Services Agency (CalHHS) Office of Technology & Solutions Integration (OTSI) has launched a first-of-its-kind Agency-wide consulting practice, and we need a leader who isn't looking to manage the status quo, but to create a new model for how government delivers value.
We are looking for someone who: • Thinks like an entrepreneur and acts like a consultant. • Thrives in ambiguity and wants to build something new. • Influences through relationships, vision, and outcomes. • Is driven by purpose, growth, and real impact.
In this role, you will: • Design and lead a consulting service that supports high-priority technology and data initiatives. • Build a blended team of state staff and vendors. • Partner directly with executives to solve complex problems and deliver results that improve services for millions of Californians.
If you are ready to build, innovate, and leave a lasting legacy, this is your moment.
You will find additional information about the job in the Duty Statement .
Working Conditions
This position provides telework opportunities, including the ability to work remotely.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY MANAGER I Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-497968
Position #(s): 791-553-1405-001
Working Title: CalHHS Consulting Services, Manager
Classification: INFORMATION TECHNOLOGY MANAGER I $9,387.00 - $12,579.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information The California Health and Human Services Office of Technology and Solutions Integration (CalHHS OTSI) provides project management, oversight, procurement, and support services for a multi-billion-dollar portfolio of high criticality projects. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex information technology (IT) systems. We are a trusted leader and work toward common goals by sharing knowledge, learning, and building consensus to implement solutions.
Whether you're interested in the field of IT or administrative support services, we offer excellent opportunities and a collaborative work environment. So, come build a career at the CalHHS OTSI!
Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities. Check out our jobs website and social media sites: OTSI Jobs Site LinkedIN www.osi.ca.gov
Special Requirements Possession of minimum qualifications will be verified prior to the interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcripts/diploma for verification. Sealed Official transcripts are required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/14/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Health and Human Services Office of Technology and Solutions Integration N/A Attn: Jazmine Henry 2870 Gateway Oaks, Suite 150
Sacramento , CA 95833
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Health and Human Services Office of Technology and Solutions Integration N/A Jazmine Henry 2870 Gateway Oaks, Suite 150
Sacramento , CA 95833
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Supplemental Application - A Supplemental Questionnaire is required. Please see the Supplemental Questionaire instructions below. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: 1. Entrepreneurial Mindset - Demonstrated ability to design, build, and continuously improve programs, services, or business processes - ideally in a government or complex organizational setting. 2. Consulting & Advisory Skills - Experience delivering professional consulting services, including intake, scoping, problem analysis, solution recommendations, and client relationship management. 3. Leadership & Team Development - Proven success leading, mentoring, and developing staff, as well as managing blended teams of state employees and vendor consultants. 4. Strategic Relationship Management - Strong ability to partner with executives and stakeholders, build trust, and deliver value across departments or organizations. 5. Portfolio & Project Delivery Expertise - Knowledge of project management, demand management, and customer success practices, with the ability to align technology initiatives with strategic goals. 6. Change & Process Management - Skill in driving organizational change, introducing new processes, and using feedback to refine and strengthen services. 7. Vendor & Contract Oversight - Experience managing vendor performance, contracts, or interagency agreements to ensure alignment, compliance, and value delivery. 8. Communication & Influence - Excellent verbal and written communication skills with the ability to convey complex concepts clearly, influence decision-making, and represent the organization at an enterprise level.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Jazmine Henry (916) 263-4160 Jazmine.Henry@otsi.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Nicole Antonopoulos, EEO Officer (916) 263-0729 EEOinfo@osi.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Supplemental Questionnaire
A Supplemental Questionnaire consists of a series of questions and a mechanism for obtaining an applicant's qualifications and experience in job-related areas. The Supplemental Questionnaire must be titled "Supplemental Questionnaire" at the top of the first page, typed in a minimum of 12-point font, single-spaced, on standard-sized paper (8.5" X 11"), and no more than 2 page(s) in length. Applications submitted without the required Supplemental Questionnaire will be considered incomplete and will not be considered for this position.
1. The Solutions Consulting Services (SCS) Unit is not a traditional IT manager's office - it is a consulting practice within CalHHS. Describe a time when you had to design or build a new service, program, or business function from the ground up (not just manage something that already existed).
• What problem or need drove the creation of that function? • How did you design the service model (intake, delivery, measurement, improvement)? • What challenges did you encounter and how did you address them? • What outcomes were achieved and how did you measure success?
2. As Manager of the SCS Unit, you will often serve as both advisor and leader, balancing the needs of executives, program staff, and technical teams. Think of a time when you were in a consulting or advisory role where a client or stakeholder wanted a solution that you knew was not the best option.
• How did you navigate the situation? • What approach did you take to influence decision-makers? • How did you balance diplomacy with ensuring the right outcome? • What was the final result?
Additional Information
This position is designated as required to file a Statement of Economic Interest (Form 700) under the California Health and Human Services Agency Conflict of Interest Code. The position is responsible for the making, participating in the making, or using his or her official position to influence the making of governmental decisions that may potentially have a material effect on his or her personal financial interests. The appointee is required to complete a Form 700 within 30 days after his or her appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
We are looking for someone who: • Thinks like an entrepreneur and acts like a consultant. • Thrives in ambiguity and wants to build something new. • Influences through relationships, vision, and outcomes. • Is driven by purpose, growth, and real impact.
In this role, you will: • Design and lead a consulting service that supports high-priority technology and data initiatives. • Build a blended team of state staff and vendors. • Partner directly with executives to solve complex problems and deliver results that improve services for millions of Californians.
If you are ready to build, innovate, and leave a lasting legacy, this is your moment.
You will find additional information about the job in the Duty Statement .
Working Conditions
This position provides telework opportunities, including the ability to work remotely.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY MANAGER I Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-497968
Position #(s): 791-553-1405-001
Working Title: CalHHS Consulting Services, Manager
Classification: INFORMATION TECHNOLOGY MANAGER I $9,387.00 - $12,579.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information The California Health and Human Services Office of Technology and Solutions Integration (CalHHS OTSI) provides project management, oversight, procurement, and support services for a multi-billion-dollar portfolio of high criticality projects. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex information technology (IT) systems. We are a trusted leader and work toward common goals by sharing knowledge, learning, and building consensus to implement solutions.
Whether you're interested in the field of IT or administrative support services, we offer excellent opportunities and a collaborative work environment. So, come build a career at the CalHHS OTSI!
Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities. Check out our jobs website and social media sites: OTSI Jobs Site LinkedIN www.osi.ca.gov
Special Requirements Possession of minimum qualifications will be verified prior to the interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcripts/diploma for verification. Sealed Official transcripts are required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/14/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Health and Human Services Office of Technology and Solutions Integration N/A Attn: Jazmine Henry 2870 Gateway Oaks, Suite 150
Sacramento , CA 95833
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Health and Human Services Office of Technology and Solutions Integration N/A Jazmine Henry 2870 Gateway Oaks, Suite 150
Sacramento , CA 95833
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Supplemental Application - A Supplemental Questionnaire is required. Please see the Supplemental Questionaire instructions below. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: 1. Entrepreneurial Mindset - Demonstrated ability to design, build, and continuously improve programs, services, or business processes - ideally in a government or complex organizational setting. 2. Consulting & Advisory Skills - Experience delivering professional consulting services, including intake, scoping, problem analysis, solution recommendations, and client relationship management. 3. Leadership & Team Development - Proven success leading, mentoring, and developing staff, as well as managing blended teams of state employees and vendor consultants. 4. Strategic Relationship Management - Strong ability to partner with executives and stakeholders, build trust, and deliver value across departments or organizations. 5. Portfolio & Project Delivery Expertise - Knowledge of project management, demand management, and customer success practices, with the ability to align technology initiatives with strategic goals. 6. Change & Process Management - Skill in driving organizational change, introducing new processes, and using feedback to refine and strengthen services. 7. Vendor & Contract Oversight - Experience managing vendor performance, contracts, or interagency agreements to ensure alignment, compliance, and value delivery. 8. Communication & Influence - Excellent verbal and written communication skills with the ability to convey complex concepts clearly, influence decision-making, and represent the organization at an enterprise level.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Jazmine Henry (916) 263-4160 Jazmine.Henry@otsi.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Nicole Antonopoulos, EEO Officer (916) 263-0729 EEOinfo@osi.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Supplemental Questionnaire
A Supplemental Questionnaire consists of a series of questions and a mechanism for obtaining an applicant's qualifications and experience in job-related areas. The Supplemental Questionnaire must be titled "Supplemental Questionnaire" at the top of the first page, typed in a minimum of 12-point font, single-spaced, on standard-sized paper (8.5" X 11"), and no more than 2 page(s) in length. Applications submitted without the required Supplemental Questionnaire will be considered incomplete and will not be considered for this position.
1. The Solutions Consulting Services (SCS) Unit is not a traditional IT manager's office - it is a consulting practice within CalHHS. Describe a time when you had to design or build a new service, program, or business function from the ground up (not just manage something that already existed).
• What problem or need drove the creation of that function? • How did you design the service model (intake, delivery, measurement, improvement)? • What challenges did you encounter and how did you address them? • What outcomes were achieved and how did you measure success?
2. As Manager of the SCS Unit, you will often serve as both advisor and leader, balancing the needs of executives, program staff, and technical teams. Think of a time when you were in a consulting or advisory role where a client or stakeholder wanted a solution that you knew was not the best option.
• How did you navigate the situation? • What approach did you take to influence decision-makers? • How did you balance diplomacy with ensuring the right outcome? • What was the final result?
Additional Information
This position is designated as required to file a Statement of Economic Interest (Form 700) under the California Health and Human Services Agency Conflict of Interest Code. The position is responsible for the making, participating in the making, or using his or her official position to influence the making of governmental decisions that may potentially have a material effect on his or her personal financial interests. The appointee is required to complete a Form 700 within 30 days after his or her appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.