Jobot
Customer Service Representative Needed For Leading Medical Device Manufacturer
All candidates should make sure to read the following job description and information carefully before applying.
This Jobot Job is hosted by: Kevin Finlay Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $50,000 - $60,000 per year
A bit about us:
My client is a leading medical device manufacturer and is in the market to add a Customer Service Rep to their team. This position is the primary customer facing role and focus point for repeat production orders. This will involve soliciting orders based on customer purchase history as well as processing unsolicited orders.
Why join us?
Compensation Up To $60,000 Per Year
Excellent Benefits 401K Program Growth Opportunities
Job Details
Responsibilities:
Captures customer’s non-standard requirements and communicate to Operations as well as communicate updates from Operations to customer as required Responsible for all order entry as well as order confirmation Monitors and addresses order status/delivery date inquiries Assists in maintaining open order reporting to customers Provides tracking information as needed Obtains and enters customer rolling forecast demand Directs general e-mail and phone inquiries to appropriate function Utilizes provided tools to analyze customer order patterns and proactively solicit orders Follows up with “quiet” customers to determine their needs Follows up with “non-forecast customers” to identify likely upcoming needs Performs the job while adhering to all company policies and procedures Performs other related duties as necessary or assigned Execute departmental work plans in conformance with company policies, procedures, regulations, best practices, management objectives, priorities, and financial impact on the business. Liaise with customers, suppliers, and third parties as necessary, including monitoring work progress. Attend and participate in applicable meetings and reports on key metrics.
Required Knowledge and Experience Education/Certification/Licensing: Bachelor's degree in a related field with knowledge of technical subject matter Or any equivalent combination of education, training, and experience that demonstrates the ability to perform the duties and responsibilities as described, including an internship in a relevant trade.
Experience with ERP systems Familiarity with planning/Scheduling Highly organized and has very effective time management skills Highly customer-focused and detail-oriented
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
All candidates should make sure to read the following job description and information carefully before applying.
This Jobot Job is hosted by: Kevin Finlay Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $50,000 - $60,000 per year
A bit about us:
My client is a leading medical device manufacturer and is in the market to add a Customer Service Rep to their team. This position is the primary customer facing role and focus point for repeat production orders. This will involve soliciting orders based on customer purchase history as well as processing unsolicited orders.
Why join us?
Compensation Up To $60,000 Per Year
Excellent Benefits 401K Program Growth Opportunities
Job Details
Responsibilities:
Captures customer’s non-standard requirements and communicate to Operations as well as communicate updates from Operations to customer as required Responsible for all order entry as well as order confirmation Monitors and addresses order status/delivery date inquiries Assists in maintaining open order reporting to customers Provides tracking information as needed Obtains and enters customer rolling forecast demand Directs general e-mail and phone inquiries to appropriate function Utilizes provided tools to analyze customer order patterns and proactively solicit orders Follows up with “quiet” customers to determine their needs Follows up with “non-forecast customers” to identify likely upcoming needs Performs the job while adhering to all company policies and procedures Performs other related duties as necessary or assigned Execute departmental work plans in conformance with company policies, procedures, regulations, best practices, management objectives, priorities, and financial impact on the business. Liaise with customers, suppliers, and third parties as necessary, including monitoring work progress. Attend and participate in applicable meetings and reports on key metrics.
Required Knowledge and Experience Education/Certification/Licensing: Bachelor's degree in a related field with knowledge of technical subject matter Or any equivalent combination of education, training, and experience that demonstrates the ability to perform the duties and responsibilities as described, including an internship in a relevant trade.
Experience with ERP systems Familiarity with planning/Scheduling Highly organized and has very effective time management skills Highly customer-focused and detail-oriented
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy