Agreed Pay Rate: Depending on experience
Start Date: 2 weeks after offer and acceptance
Duration: 6 month contract with possibility of extension
· Conduct in-depth UX audits of our ecommerce sites (desktop, mobile web, and mobile app) to identify friction points, opportunities, and best-in-class practices
· Benchmark competitor experiences to surface emerging patterns and innovative UX strategies
· Translate findings into actionable insights that can inform our broader UX, product, and site strategy
· Partner with cross-functional teams to advocate for experience improvements grounded in data and customer-centric design principles
· Deliver polished presentations (written, visual, verbal) to share trends, gaps, and recommendations with senior stakeholders
Key Skills & Experience
· Strong background in site and customer experience research, including heuristic evaluations, customer journey mapping, and behavioral analysis
· Data-driven: proficient in leveraging both qualitative and quantitative data to uncover key behavioral insights and inform recommendations—experience with tools such as Adobe Analytics, Quantum Metric or similar platforms
· Deep understanding of ecommerce UX best practices to drive customer acquisition, retention, and conversion across devices
· Expert in analyzing merchandising strategies, product taxonomy, photography, and copy
· Strategic thinking around implementation—able to differentiate quick wins from those requiring deeper functional development
· Awareness of evolving digital experience trends, including AI-assisted design, personalization, and next-gen interface patterns
· Strategic thinking and storytelling skills to synthesize insights into clear, actionable recommendations
· Excellent communication and presentation skills to convey findings to stakeholders across design, product, and executive teams
· While not required to be a hands-on visual designer, experience leveraging design tools is a plus and should have a sharp eye for evaluating interface usability and able to create mockups that bring UX recommendations to life
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
Employee Type:
Contract
Job Type:
Digital Experience and Content Strategy