Receptionist – H&R Block
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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We pride ourselves on a high‑performing, connected culture where everyone feels they belong.
A Typical Day
Helping others is what we do best here. You will see the impact of your work firsthand, building client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist, you will focus on how to wow clients now and in the future.
Preferred Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs have been met during service, whether in person, over the phone, or virtually
- Maintain office cleanliness and organization of resources with team members
- Carry out other duties as assigned
Required Skills
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Well‑being program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Additional eligibility regarding medical coverage, 401(k) retirement savings plan, and employee stock purchase plan
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.