Receptionist
Join to apply for the Receptionist role at H&R Block.
Location: Greensboro, NC
Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in clients, associates, and communities everywhere. We have a high performing, connected culture where everyone feels like they belong.
A Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional / Receptionist means you’ll focus on how to wow clients now and in the future.
Requirements
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience (preferred)
What you’ll bring to the team
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs have been met during service (in person, over the phone or virtually)
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Your Expertise
- Experience working in a fast‑paced environment
- Previous customer service experience
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Why Work for Us
At H&R Block, we invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan
- Click here to checkout all available benefits
The Community You Will Join
We remain committed to building a Connected Culture – one in which trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists. Colleagues are committed to helping each other grow and support one another.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.