At H&R Block, we believe in the power of people helping people. Through our seasonal Client Service Professional/Receptionist role, you’ll help clients make confident, informed decisions about their lives, careers, and money while building lasting relationships.
Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help ensure all client needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Your Expertise
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficient with the ability to use Microsoft Office
Benefits
At H&R Block, we invest in our people by committing to their total well‑being. Our benefit offerings can help associates plan for their unique health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Medical coverage, 401(k) retirement savings plan and employee stock purchase plan (with additional eligibility requirements)
- Click here to checkout all available benefits
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.